Indirect Tax Manager

Finance & Accounting Dublin, Ireland


 About Us:

Our mission is to elevate leading brands through unforgettable digital connections with their customers. Sitecore delivers a composable digital experience platform that empowers the world’s smartest and largest brands to build lifelong relationships with their customers. A highly decorated industry leader, Sitecore is the leading company bringing together content, commerce, and data into one connected platform that delivers millions of digital experiences every day. Thousands of blue-chip companies including American Express, Porsche, Starbucks, L’Oréal, and Volvo Cars rely on Sitecore to provide more engaging, personalized experiences for their customers. Learn more at

Sitecore’s foundation is our diverse group of passionate, smart, innovative, and collaborative individuals located across four continents and over 25 countries. Having a wide range of perspectives, experiences, and skills is what makes us the company we are today. The Sitecore values are what drive and unite us across the globe.

About the Role:

We are building our in-house tax function, and the Manager Indirect Tax (VAT/GST, and Withholding Tax) will report directly to the International Tax Director.

What You’ll Do:

  • Manage, prepare and/or review VAT/GST returns prepared by the accounting team using Netsuite International Reporting module. Manage, prepare and/or review monthly VAT reconciliations of GL accounts.
  • Manage cash flow associated with VAT/GST and Other Tax filings including forecasting tax payments and receipts in the EMEA and APJ region
  • Manage vendor WHT reporting requirements.
  • Manage and ensure compliance with VAT/GST real time filing obligations such as MTD, SAFT and SII reporting. Stay abreast of legislation and work with the Sitecore Fintech Team and external advisors to ensure reporting obligations can be met.
  • Provide guidance and support on requests from stakeholders which may include drafting sales and purchase contract tax clauses, advice on structuring sales and purchasing transactions between the right Sitecore entity and in the right country to ensure compliance with regulatory requirements while limiting any indirect tax leakage globally.
  • Integration of new acquisitions – Review acquisition due-diligence reports and work with PMO team to ensure any identified risks or opportunities are remedied and implemented. Ensure that legacy VAT/GST workpapers and returns are obtained for acquired entities. Work cross functionally to ensure any VAT/GST needs are recognized, understood, and addressed as integration of acquired businesses are implemented.
  • Perform tax research to determine taxability of new product sales of perpetual, subscription, SaaS license agreements, maintenance agreements and services contracts and update tax matrices accordingly, ensuring that NetSuite is configured optimally to support our business globally.
  • Manage VAT/GST tax audits globally, engaging cross-functional teams and external advisors as required. Ensure that Sitecore addresses its documentary retention requirements as may exist from jurisdiction to jurisdiction. Ensure audit ready workpapers are prepared and preserved to mitigate any tax exposure.
  • Recommend and implement process improvements which include: (1) process for accurate and timely VAT/GST tax treatment in Sitecore’s quote to cash process. (2) process for efficient and accurate processing of source to pay transactions in order to be fully compliant and maximise input credit recovery.
  • Prepare indirect tax policies and training and tax sensitivities slide decks to be presented to sales operations, accounts receivable, procurement managers, finance, legal, procurement, and other departments. Conduct training.

What You Need to Succeed:

  • Proven Technical Expertise. Experience & Success from working 8 + years in indirect taxes in public accounting, industry, and the software industry. This will be supported by strong academic credentials in Accounting and Taxation.
  • Strong Execution Discipline – you are a “role up the sleeves” leader that is willing to do what it takes to meet deadlines and commitments. This includes the ability to work at a strategic level-creating policies and framework, staying apprised of tax law changes and emerging issues, and identifying priorities and tax risks-while also being hands-on to drive implementation and execution of policies and controls.
  • Take the lead through excellent verbal and written communications skills to arrange meetings with stakeholders and tax jurisdictions to resolve tax issues and implement tax policy.
  • Advanced technology skills in NetSuite (or other ERP), Excel, Word, Adobe PDF Pro DC, Power Point.
  • Data Driven Decision Making - Ability to confidently make recommendations to Management, business decision makers based on objective data.
  • Bias for Speed and Action – We are here to win and doing that takes Olympic caliber talent that can make decisions and are here to make an impact.

Additional Skills That Could Set You Apart:

  • Be effective at resolving complex tax issues and using online tax research tools (BNA, CCH, RIA Checkpoint).
  • Capacity to learn with an inquisitive nature, proactively engaging with and understanding business.
  • Team Player used to operating cross functionally and forge strong working relationships with colleagues and advisors alike.

Why you should click ‘Apply’:

  • Growth! We are tapping into an exciting $30B market opportunity that is still very much in its infancy and feel. It’s never been a better time to join Sitecore as we look to grow by 30% YoY. Growth for us means growth for you and your career.
  • Great team and company culture! You can find out more about our company culture and learn about our commitment to creating a diverse and inclusive workplace, on our YouTube Channel. Thanks to the work of every employee globally, Sitecore has been recognized for award-winning Culture by Comparably.

Sitecore is proud to be an equal opportunity workplace. We are committed to equal employment opportunity without unlawful regard to race, color, ancestry, religion, gender, national origin, sexual orientation, age, citizenship, marital status, disability, veteran status or any other local legally protected characteristic.

How we hire

At Sitecore, we put a lot of care and time into who we hire. We believe that in order to build the best products, we need to build high-impact teams. Our recruitment process centers around what we call the Life Story interview, a conversational-style interview where we get to learn more about you.


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