Information Technology Washington, D.C., District Of Columbia


SiriusXM and Pandora have joined together to create the leading audio entertainment company in the U.S. Together, we are uniquely positioned to lead a new era of audio entertainment by delivering the most compelling subscription and ad-supported audio experiences to millions of listeners -- in the car, at home and on the go. Our talent, content, technology and innovation continue to be at the forefront, and we want you to be a part of it! Check out our current openings below and at

Position Summary:

The ServiceNow Developer is responsible for working to develop, design and own technical solutions on the ServiceNow platform. The Service Now Developer will provide administration, application development, maintenance, and technical support by using good practice development techniques to configure solutions to the Business Owner utilizing the ServiceNow platform.

Duties and Responsibilities:

  • Participate in requirements gathering, technical design sessions, software development, reviews, and, testing
  • Provide timely Tier II/III application support for both new and existing applications and workflows within ServiceNow
  • Perform application development and maintenance in a team environment utilizing ServiceNow
  • Work with Business Owners to translate business and functional requirements into a sustainable ServiceNow implementation.
  • Provide insight and expertise into the ServiceNow platform capabilities and roadmap

Minimum Qualifications:

  • 5+ Years of experience as a Business Analyst / Architect for development and implementation projects
  • 5+ Years of experience performing ServiceNow analysis, architecture, and application development or a similar responsibility
  • 5+ Years of hands-on experience with ServiceNow Applications, such as Change Management, Service Catalog, Incident Management, Problem Management, Asset Management, Release Management, CMDB, Knowledge Management, Service Portal, etc.
  • 3+ years of experience with ServiceNow Portal/Portal Administration
  • Prior experience participating in the full Software Development Life Cycle (SDLC), including analysis, design, coding, testing, and promotion into production
  • ITOM developer experience in some or all ITOM application areas (Discovery, Service Mapping, SAM, HAM, Event Management, Cloud Management, Operational Intelligence, Orchestration, Integration Hub/Spokes)
  • Interpersonal skills and ability to interact and work with staff at all levels.
  • Willingness to take initiative and to follow through on projects.
  • Ability to research technical problems and solutions, providing analysis and proposal for resolution
  • Excellent time management skills, with the ability to prioritize and multi-task, and work under shifting deadlines in a fast-paced environment.

Technical Skills:

  • Knowledge of Web Technologies, such as Java scripting, XML, HTML, Ajax, CSS, JSON, Perl, Apache Jelly, jQuery, AngularJS, etc.
  • Excellent knowledge of ServiceNow best practices and ongoing knowledge of the latest ServiceNow features and functionality
  • Familiarity with ServiceNow Portal and Widgets
  • Knowledge of Windows, UNIX, or Linux systems, Amazon Web Services (AWS) and Cloud

More details about our company benefits can be found at the following link here. #benefits

Our goal at SiriusXM+Pandora is to provide and maintain a work environment that fosters mutual respect, professionalism and cooperation. SiriusXM+Pandora is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, national origin, ancestry, alienage or citizenship status, age, disability or handicap, sex, gender identity, marital status, familial status, veteran status, sexual orientation or any other characteristic protected by applicable federal, state or local laws.

The requirements and duties described above may be modified or waived by the Company in its sole discretion without notice.