Marketing, Communications, & Business Development New York, New York


Description

SiriusXM and Pandora have joined together to create the leading audio entertainment company in the U.S. Together, we are uniquely positioned to lead a new era of audio entertainment by delivering the most compelling subscription and ad-supported audio experiences to millions of listeners -- in the car, at home and on the go. Our talent, content, technology and innovation continue to be at the forefront, and we want you to be a part of it! Check out our current openings below and at www.siriusxm.com/careers.

Position Summary:

Position Summary:

Are you an Subject Matter Expert (SME) in experiential messaging and customer activation in the mobile space?  Do you get excited about bringing your In-App, Push and SMS messaging ideas to market?  And, even better measuring their success?  If you’re ready to roll-up your sleeves and drive innovation, please join our Marketing Channel Operation Team.

The Senior Manager of Mobile Channel Operations will lead development of our nascent In-App, Push and Text messaging capabilities. S/he will successfully partner across a highly-matrixed organization to continually improve customer response to mobile messaging. S/he will apply a data-driven approach to prioritize and size opportunities by producing regular reporting, communicating actionable insights and conducting root cause analyses. The Senior Manager of Mobile Channel Operations will act as the in-house expert on mobile messaging data, flows and relevant platform configurations.

 

Duties and Responsibilities:

  • Define reporting logic to examine business issue
  • Build reports, validate results and derive strategic insights
  • Author compelling data-driven business cases
  • Define technical requirements to deliver innovative mobile messaging experiences
  • Actively participate in delivery of new features, builds and processes
  • Evangelize feature releases and champion their utilization
  • Manage development queue and backlog
  • Publish monthly performance scorecard to monitor channel health
  • Collaborate with internal departments and external partners to advance programs
  • Perform other duties as assigned

Supervisory Responsibilities:

  • None

 

Minimum Qualifications:

  • Undergraduate degree or equivalent, relevant experience required; master’s degree preferred
  • 5+ years of experience driving technical marketing innovation and messaging capabilities
  • Expertise in in-app, push and text messaging
  • Ability to drive innovation thru agile development cycles
  • Strong experience in defining technical requirements for new features and reporting

 

 

Requirements and General Skills:

  • Comfort with complex data flows for authenticated and unauthenticated recipients
  • Ability to multi-task and succeed in a highly-matrixed organization
  • Excellent interpersonal, communication, presentation and project management skills
  • Ability to quickly assimilate information to identify barriers and create solutions
  • A passion for innovation, tenacious spirit and positive attitude
  • Outstanding problem-solving and collaboration skills
  • Highly service-oriented and self-motivated
  • Experience managing project scope
  • Logical thinking
  • Highly organized
  • Clear and concise written and oral communication skills
  • Proven ability to build relationships and trust
  • Must have legal right to work in the U.S.

 

Technical Skills:

  • Experience defining technical requirements
  • Knowledge of mobile messaging platforms is required
  • Familiarity with SQL is preferred
  • Strong working knowledge of MS-Office Suite (Word, Excel, PowerPoint, Access)

 

As an EEO/Affirmative Action Employer all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.

 

The requirements and duties described above may be modified or waived by the Company in its sole discretion without notice.