Senior Claims Adjuster, MGA & Programs
Description
Who We Are
SiriusPoint is a global underwriter of insurance and reinsurance. We utilize deep risk capabilities to protect our customers SiriusPoint is a global underwriter of insurance and reinsurance. We utilize deep risk capabilities to protect our customers and provide intelligent risk solutions to clients and brokers around the world. Bermuda-headquartered and listed on the New York Stock Exchange (SPNT), we work as ‘One SiriusPoint’, to apply expertise and underwrite risks across our four operational areas - International Insurance, North American Insurance, Global Accident and Health, and Global Reinsurance.
We have underwriting hubs in Bermuda, Liege, London, New York, Stockholm and Zurich, and licenses to write Property & Casualty and Accident & Health insurance and reinsurance globally.
Join Our Team
- You will be the Senior Claims Adjuster, MGA & Program Claims. You will report to the Head of MGA & Program Claims. You will be responsible for day-to-day oversight of all delegated claim handling under Lloyd’s Binders / Programs / MGAs / Coverholder arrangements across our Syndicate and Company Platforms. You will be providing authority to settle and reserve claims above Delegated Authorities, auditing and performance monitoring outsourced claim handling.Claims Handling could be in-house with the MGA/Coverholder or with DCAs/TPAs who direct handle claims under the arrangement. This role will also assist in coordinating initial and annual due diligence of claim handling entities.Key responsibilities:
- Oversight of Delegated claim handling entities associated with Binders/Programs/MGAs/Coverholders to ensure authority is not breached, claims reporting is accurate and timely, consumer and customer service is compliant, quality auditing, and general monitoring of reserving and loss exposure.
- Portfolio trend analysis and its reporting to senior stakeholders.
- Oversight of reserve accuracy and reserve adequacy metrics relating to both within and above Delegated Authority claims.
- Establish and maintain appropriate internal claims reporting for large and/or topical claims.
- Interpret and adjudicate Policy coverage upon referral from the Program/MGA and/or their claims handling entity.
- Instruction and ongoing performance management of Legal and Adjusting vendors at both panel, and individual claim level.
- Ensure early escalation of large and topical claims arising under the various delegated arrangements and ensuring that effective internal triage measures are in place.
Technical Skills & Experience:- Significant claims handling experience, which could include General Liability, Property, and some specialty lines (D&O, Professional Indemnity, A&H). Proficiency in each type of claim listed is preferred but not required.
- The ability to analyze claims data and use data to inform strategic decisions at both an individual claim and portfolio level.
- Working knowledge of the Lloyd’s Claims Scheme and Lloyd’s Delegated Oversight Framework.
- The ability to represent the company (and its clients) effectively and professionally within the market.
- Strong IT skills, including knowledge of ECF.
Why should you join SiriusPoint?
Our people are our experts, and from day one you will be empowered to apply your expertise in a supportive, collaborative and purposeful environment. Our Values - Integrity, Customer Focused, Solution Driven, Diversity, and Collaboration - are at the heart of our business, and they guide our everyday actions and decision making. We also unite our global team behind common goals, ensuring you can make a meaningful impact.
We Achieve More Together
At SiriusPoint, we know that diversity, inclusion and allyship make us stronger. We value and are committed to supporting the unique voices, backgrounds, cultures, lifestyles and contributions of the diverse global employee base that make up our business.
We know that a diverse and equitable culture, where all voices are included and heard, is critical to our success as an employer. We are committed to developing our DE&I strategy to ensure that SiriusPoint remains a supportive and empowering place of work.