Program Manager
Description
Key Responsibilities:
- Build and maintain strong working relationships with MGAs, acting as the primary point of contact for program-related matters and addressing their needs and concerns promptly.
- Manage the onboarding process for all new MGA’s.
- Monitor the performance of MGAs against defined key performance indicators (KPIs), contractual obligations and identifying areas for improvement and implementing action plans as needed.
- Collaborate with legal, underwriting, claims and business development teams in negotiating contracts with MGAs, ensuring clear terms and obligations.
- Develop and maintain requirements for MGAs, ensuring adherence to company standards and regulatory requirements.
- Assess and manage risks associated with MGAs and delegated underwriting programs, ensuring proper controls are in place to mitigate potential losses.
- Ensure MGAs comply with all relevant regulatory and legal requirements. Confirming MGA’s are aligned to our philosophies and values.
- Conduct market research and competitive analysis to identify emerging trends and opportunities for new program development and growth.
Key Accountabilities
- Be a key point of contact within the Business for Delegated Underwriting related enquiries across all classes.
- Ensure that all MGAs and Delegated Underwriting Programs are approved in line with SiriusPoint’s MGA Playbook and Policies and Procedures.
Technical Skills & Experience
- Bachelor's degree in Business, Insurance, Risk Management, or a related field. Advanced degrees or certifications (e.g., CPCU, ACII AINS) are advantageous.
- Proven experience (typically 3+ years) in program management, underwriting, or managing MGAs within the insurance industry.
- Thorough understanding of multi-class insurance products, underwriting principles, and the role of MGAs in the insurance distribution model.
- Knowledge of relevant insurance regulations and industry best practices for program management and delegated underwriting authority.
- Strong analytical and problem-solving skills, with the ability to assess program performance data and make data-driven decisions.
- Excellent communication and negotiation skills to effectively interact with MGAs, TPA’s and internal stakeholders.
- Proven track record of successful relationship management and customer-centric approach to business partnerships.