Program Manager

Underwriting London, United Kingdom

Key Responsibilities:

Build and maintain strong working relationships with MGAs, acting as the primary point of contact for program-related matters and addressing their needs and concerns promptly.
Manage the onboarding process for all new MGA’s.
Monitor the performance of MGAs against defined key performance indicators (KPIs), contractual obligations and identifying areas for improvement and implementing action plans as needed.
Collaborate with legal, underwriting, claims and business development teams in negotiating contracts with MGAs, ensuring clear terms and obligations.
Develop and maintain requirements for MGAs, ensuring adherence to company standards and regulatory requirements.
Assess and manage risks associated with MGAs and delegated underwriting programs, ensuring proper controls are in place to mitigate potential losses.
Ensure MGAs comply with all relevant regulatory and legal requirements. Confirming MGA’s are aligned to our philosophies and values.
Conduct market research and competitive analysis to identify emerging trends and opportunities for new program development and growth.

Key Accountabilities

Be a key point of contact within the Business for Delegated Underwriting related enquiries across all classes.
Ensure that all MGAs and Delegated Underwriting Programs are approved in line with SiriusPoint’s MGA Playbook and Policies and Procedures.

Technical Skills & Experience

Bachelor's degree in Business, Insurance, Risk Management, or a related field. Advanced degrees or certifications (e.g., CPCU, ACII AINS) are advantageous.
Proven experience (typically 3+ years) in program management, underwriting, or managing MGAs within the insurance industry.
Thorough understanding of multi-class insurance products, underwriting principles, and the role of MGAs in the insurance distribution model.
Knowledge of relevant insurance regulations and industry best practices for program management and delegated underwriting authority.
Strong analytical and problem-solving skills, with the ability to assess program performance data and make data-driven decisions.
Excellent communication and negotiation skills to effectively interact with MGAs, TPA’s and internal stakeholders.
Proven track record of successful relationship management and customer-centric approach to business partnerships.