Pre-Sales Systems Engineer - Washington D.C./Baltimore

Sales Washington, DC


Silver Peak is currently at the forefront one of the most exciting and disruptive trends in the history of the networking industry - the software-defined wide area network, or SD-WAN. Enterprises and service providers alike are aggressively turning to Silver Peak to help provide cutting-edge SD-WAN solutions to more effectively and efficiently connect their users to applications. Silver Peak is growing rapidly and building out our sales and marketing organizations to help drive our significant growth. We are currently seeking experienced and professional sales engineers to capitalize on our momentum, to drive direct enterprise sales, and to expand our market penetration around our products in this rapidly growing market.

The Opportunity:

We are looking for a Pre-Sales Systems Engineer (SE) to overcome and remove all technical barriers in the sales process. You will work with a regional account manager to develop new business working directly with customers and partners. The SE role will require you to act as a trusted technical advisor who can effectively position the Silver Peak Software Defined WAN (SD-WAN) and WAN optimization solutions.

Travel will be around 50% and will be mostly in the Washington D.C./Baltimore area.

You will report to the Manager of Systems Engineering, Enterprise East

What you will do:

45 Percent

  • Sell to and persuade technical personnel at medium and large enterprises on the value of Silver Peak
  • Deliver pre-sales presentations and demonstrations to customers and partners
  • Support sales efforts through on-site meetings, group presentations and marketing activities
  • Manage and own all technical aspects of the sales cycle

45 Percent

  • Architect, install and configure the Silver Peak virtual and hardware appliances into customer environments for proof-of-concept and production deployments
  • Own the technical relationship with customers, partners and resellers through technical training, problem escalation and new feature requests
  • Maintain a strong market awareness and knowledge of competitive technologies to best position Silver Peak

10 Percent

  • Provide prompt feedback to and be ready to aid product management and engineering on future direction of the product
  • Travel to trade shows, marketing events and Silver Peak headquarters
  • Participate in discussion with marketing and engineering teams on new product introduction and provide feedback

What you excel at:

Networking

  • Ability to demonstrate a knowledge of networking protocols (TCP/IP, UDP)
  • Working experience with VLANs and IP subnetting
  • Experience using routing protocols such as OSPF and BGP
  • Knowledge and experience creating access control lists (ACLs) on routers and switches
  • Recent experience using the CLI on major router and switch vendors
  • Ability to present to an audience of mixed roles and technical abilities within an organization
  • Troubleshooting skills that include hands-on experience with the configuration of networking gear

Servers and Storage

  • Working knowledge of the installation and configuration of virtual machines on major hypervisors (VMware, Hyper-V)
  • Competent troubleshooting skills on the installation and configuration of hypervisors and operating systems

Software Skills

  • Microsoft Visio
  • Microsoft Office Suite (Power Point, Excel, Word)
  • Microsoft Windows, Apple OS X, Linux operating system experience

Personal Skills

  • Team player willing to help out peers and other teams within the company
  • Ability to present to a large audience or group of people
  • Internal drive and positive attitude to go above and beyond whenever necessary to compete and win business
  • Ability to occasionally work nights and weekends around customer schedules

Your Education, Experience, and Certification:

  • BSCS or equivalent degree
  • 7+ years of experience as a pre-sales Systems/Sales Engineer
  • Technical certifications are a plus (VCP, CCNA, CCNP, CCIE, JNCP)