Order Expediter

Operations Fort Mill, South Carolina


Description

Responsibilities:

  • Serves as liaison between Customer Care and Operations
  • Lead efforts to get Rush, VIP, and Customer Escalations completed and provide feedback to team on their status and what is needed
  • Work with other departments (LabEng, IT, etc) as needed to get late orders moving.
  • Audit work processes and provide feedback to managers and employees if non-compliances are found.
  • Provide Project Management Assistance as needed
  • Able to create and run daily reports to track late orders and communicate this data to the team
  • Follows and enforces all facility safety rules
  • Understands and communicates all Production Metrics within the department
  • Shares any and all quality issues with management, and other shifts
  • Understands and executes whatever it takes for on-time fulfillment of all products
  • Gets directives and predetermined work assignments from Shift Manager
  • Promptly report errors and roadblocks to the Shift Manager
  • Maintains a good professional relationship with all associates, Leads, Shift Managers
  • Assists Operators by answering questions and demonstrating operations
  • Makes recommendations for new procedures
  • Takes initiative to write new work instructions or standard work documents
  • Trains associates as needed
  • Other tasks as assigned

 Skills and Attributes Needed:

  • Experience with a high volume repetitive manufacturing environment
  • 2 Year Associates Degree preferred
  • Solid computer knowledge to include Word, Excel
  • Ability to work at a fast pace while standing
  • Detail oriented and has good record keeping skills
  • Excellent verbal and written communication skills
  • Must be dependable, reliable and have a good work ethic
  • Flexible on work schedule and ability to work different shifts if needed
  • Able to lift 25-30 lbs
  • Adaptability to adapt to changing needs of the facility
  • Willingness to learn new tasks as needed