Director, Indirect Procurement

Supply Chain Redwood City, California


Shutterfly is seeking a Head of Indirect Procurement with a deep expertise in Technology Procurement specifically.  This person is responsible for building out and refining corporate procurement practices for all indirect goods and services.  This includes ensuring development and maturity of key procurement competencies such as cost management, business relationship management, best practices for negotiating, and overseeing contract terms and related procurement processes.  He/she must support and enable rapidly evolving digital business objectives from both a strategic and tactical perspective.  The successful candidate will be an effective change agent, partnering with the IT, Technology and business functions in a proactive and strategic way to deliver results per the goals set.


  • Develop the (global) IT procurement strategy that is aligned with the corporate IT and business priorities, and translate corporate IT and business imperatives into procurement targets.
  • Establish procurement processes that deliver best-in-class products and services with the right balance of cost control, risk mitigation, and speed.
  • Contribute to profitability by utilizing analytic, forecasting and negotiation skills to procure goods, materials and services on favorable terms and with appropriate lead times.
  • Provide proactive, high-value procurement consultation to the business through a thorough understanding of the business needs
  • Support the implementation of effective (global) contract management practices, supplier due diligence and supplier relationship management programs.
  • Leadership, including developing procurement talent, training and mentoring direct reports.
  • Advise and coach cross-functional business leads in regard to supplier negotiations.
  • Organize and manage overall spend reporting. Establish metrics, key performance indicators (KPIs) and savings goals for the procurement organization.
  • Foster close working and collaborative relationships with cross-functional stakeholders, understanding their needs to deliver a positive procurement experience.


Required Skills and Experience

  • A bachelor's degree in business or other management discipline, such as supply chain management. An advanced business degree is desired.
  • Ten or more years in technology procurement is expected, with at least four to five years as a technology procurement or category manager.
  • Deep knowledge of the use of procurement tools and an interest in driving automation and innovation in procurement process
  • Superb problem-solving and relationship-building skills in complex supplier / customer relationship environments
  • Resourceful, action-orientated with the ability to get things done and overcome obstacles
  • Comfort interacting with both internal and external senior leaders
  • Proven leadership experience; ability to sell an idea and drive change within an organization
  • Ability to build informal networks and informal feedback loops for more-effective communication
  • Strong negotiation and stakeholder influence skills
  • Knowledgeable in financial management, technology contract terms and legal issues
  • Passionate about teamwork and strong internal customer service mindsight
  • Must be proactive with proven ability to execute on multiple tasks simultaneously