Design Manager

Creative Services Redwood City, California


Shutterfly is looking for a Design Manager to join our Creative department, working across Shutterfly and Tiny Prints brands. The Design Manager will direct and review the channel marketing work we send to our agency partner. The types of projects will include email, site home pages, display advertising, promo banners and other DM work. This role requires a strong design and creative background, and a good eye. We are looking for someone who likes reviewing and overseeing creative work and good at reviewing copy. You will partner with agencies to direct and oversee the day-to-day design adaptation and execution for digital, mobile and print marketing campaigns, maintain the brand essence. We are looking for someone who is a great team player and loves working with external agencies. This role requires someone who is highly organized with excellent communication skills, who can multi tasks and stay calm under pressure.

We are a fun, top notch in-house creative department with exceptional talent that delivers the marketing and advertising for Shutterfly and Tiny Prints. Our work includes home pages, landing pages, mobile design and messaging, email design, display advertising, social media, catalog and print DM, promotional and awareness videos. We work cross-functional team that includes Channel and Integrated Marketing Managers and General Managers. Check us out at



  • Provide design direction to agency partners on multiple projects at a time
  • Ensure that agency has the correct assets and is given clear direction on adaptation
  • Review assets to ensure consistency, accuracy, integration and uphold brand style guide and channel best practices
  • Communicate changes and/or updates on projects, templates and channel best practices
  • Understand complex project requirements, understand briefs, and recognize potential risks and dependencies relevant to resourcing work
  • Be involved with current and future internal design standards and guidelines and be the liaison between the internal Creative team and the agency
  • Work with the Creative Operations team to overcome obstacles and engage with the work to help designers and copywriters where necessary
  • Have regular check-ins with the internal Creative team and the agency to assess work and improvements with creative adaptation
  • Help with onboarding of new design hires at the agency
  • Help create a positive environment daily where beautiful design can flourish
  • Thrives in a creative, fast-paced environment and works well under pressure



  • Seasoned Ecommerce / Retail creative
  • Expertise in directing production and design talent
  • Strong design background working in marketing communications
  • A solid understanding of digital marketing channels and the marketing funnel
  • Be able to understand the brand and properly interpret it as part of guiding external work
  • Be able to oversee and provide feedback on agency work, consistency, accuracy, and integration
  • Track record of how to take a concept and execute design adaptation through various channels, templates, sizes and specs
  • Be highly organized, self-directed, proactive and can oversee multiple projects
  • Has advanced knowledge of Adobe Creative Suite (Photoshop, InDesign, Illustrator)
  • A Bachelor in Art and Design or equivalent from a 4-year University or College
  • 5-7 years of work experience in this field with 3+ years working as a Senior Designer or Design Manager at an agency or in-house creative team