At Shutterfly, we’re all about people — bringing them together, making them feel welcome, and connecting them to experiences. We make our customers’ memories last a lifetime by capturing, preserving, and sharing them through photography and personalized products. Through our family of brands, trend setting products, cutting edge technology, and best in class customer service, we help our customers, and each other, share life’s joy.

Typical hours: M-F, 7am-4:30pm, and must have availability for evenings and weekends/alternative shifts as needed - especially during different production "seasons"

What You’ll Do Here

  • Work with the Quality Manager to develop tools for verifying product quality/adherence to standards and conduct awareness sessions with employees
  • Follow-up on corrective action requests and assist in root cause analysis and corrective and preventive actions
  • Help with the organization of tasks for temporary Quality employees during peak seasons.
  • Collaborates with the Quality Manager on weekly reporting of Quality Metrics
  • Conduct internal audits of work in process and finished product to verify manufacturing compliance to defined product standards
  • Collaborates with team and cross-functional partners to conceive, drive, and execute projects
  • Makes decisions based on a full understanding of function, understanding of business needs, and personal experience. Exercises judgment within defined procedures and policies to determine appropriate action
  • Works on multiple projects simultaneously and drives successful completion; identifies business needs and proposes potential solution projects
The Skills You’ll Bring
  • Minimum two year degree or equivalent experience 
  • Strong reporting and data analysis skills 
  • Communicate efficiently with operators and production management 
  • Positive attitude, self-motivated, ability to multitask and set priorities 
  • Strong computer skills with MS Office and proprietary software
  • Proficient MS Excel skills
  • Basic data analysis (beyond just data reporting)
  • Working knowledge of quality planning tools
  • Flexibility to work alternative shifts as needed – especially during different production “seasons”
  • Capable of solving problems of moderate complexity
  • Demonstrated ability to improve processes / controls to improve KPI's & metrics

It is helpful, but not required to have
  • ASQ - CQIA Certification desired
  • SS Greenbelt certification desired