Description

At Shutterfly, we’re all about people — bringing them together, making them feel welcome, and connecting them to experiences. We make our customers’ memories last a lifetime by capturing, preserving, and sharing them through photography and personalized products. Through our family of brands, trend setting products, cutting edge technology, and best in class customer service, we help our customers, and each other, share life’s joy.

What You'll Do Here

  • Follows and enforces all facility safety rules
  • Follows and enforces all department safety rules
  • Conducts safety walk through  within the department and facility
  • Conducts safety training meetings with associates
  • Reports any and all injuries or prohibited activities to manager on a very timely basis
  • Understands and communicates all Quality Metrics within the department
  • Conducts weekly Quality meetings discussing QA and customer feedback
  • Shares any and all quality issues with management, technical staff, and other shifts
  • Conducts one on one discussions with associates in reference to specific quality issues
  • Understands and communicates all production metrics within the department
  • Conducts daily/weekly meetings discussing results and daily plans
  • Creates cross-training matrix to show the cross-training needs of the department
  • Works with forecast planning and sets goals for the departments
  • Understands and executes whatever it takes for on-time fulfillment of all products
  • Gets directives and predetermined work assignments from Shift Manager
  • Keeps the Shift Manager informed as to actual versus goal throughout the shift
  • Promptly report errors and road blocks to the Shift Manger and / or Technical staff
  • Maintain a good professional relationship with all associates, Leads, Shift Managers, Technicians
  • Assist operators by answering questions and demonstrating operations
  • Make recommendations for new procedures
  • Review with Shift Manager any personnel needs/issues on a daily basis
  • Actively participate in department and 1 on 1 meetings

The Skills You'll Bring 

  • Experience with high volume repetitive manufacturing
  • Previous Lead Operator experience in manufacturing a plus
  • 2 Year Associates Degree preferred
  • Solid computer knowledge to include Microsoft Outlook, Word, Excel
  • Ability to work at a fast pace while standing
  • Detail oriented and has good record keeping skills
  • Excellent communication skills to include record keeping, electronic, and personal
  • Able to work in a culturally diverse environment
  • Must be dependable, reliable and have a good work ethic
  • Flexible on work schedule
  • Able to stand for long periods of time, lift up to 50 lbs., mobility to crouch, kneel, reach, bend and do repetitive actions with hands and arms
  • Adaptability to change, willingness to learn new jobs