At Shutterfly, we’re all about people — bringing them together, making them feel welcome, and connecting them to experiences. We make our customers’ memories last a lifetime by capturing, preserving, and sharing them through photography and personalized products. Through our family of brands, trend setting products, cutting edge technology, and best in class customer service, we help our customers, and each other, share life’s joy. Shutterfly is the leader in personalized photo products and services, connecting you with family and friends by sharing your photos in creative and innovative ways. With this brand, our customers can create lasting keepsakes such as award-winning photo books, customized stationary for life’s biggest occasions, and unique home décor. 

Only U.S. based candidates will be considered for remote

Lead Software Quality Engineer, SBS

 Shutterfly Business Solutions (SBS) is seeking a Lead Software Quality Engineer to join the development team to support line of business applications. This position involves about 70% hands-on manual and automated testing work. The role is a key part of the Software Development team and has complete ownership of QA function for the M&R application suite.

Ideal role split: Hands-on manual testing (40%), QA team management and mentoring (30%), Automation test framework creation and execution (30%) - just need to update the percentages


  • Own and support QA function for all M&R App Releases (including deploying code)
  • Responsible for End-to-End Program Testing (July-September) – onsite cross-functional
  • Improve overall QA process (Customer Focus, Test Planning, Coverage, Metrics)
  • Improve cross-functional Collaboration and Co-ordination within Dev teams and other partner teams (CS, DS, Scooby, Manufacturing)
  • Lead, Mentor and coach QA team – team should be able to operate independently and should have strong M&R App and Domain knowledge
  • Assist Sr. Manager with QA employee management (goals, performance, metrics)
  • Own and ensure Test Environment is clean and operational
  • Implement and publish Monthly QA KPIs/Metrics
  • Develop and maintain automation test strategy and frameworks
  • Build and run Performance Tests

Required Qualifications:

  • 8+ years overall Quality Assurance experience
  • 2+ years experience leading a QA team (including offshore team members)
  • 4+ years automation testing experience
  • Strong QA process experience (Test Strategy, Planning, Coverage, Metrics)
  • Experience with Selenium and/or other automation tools working on code bases consisting of Java, Angular
  • Experience working with remote software development teams
  • Ability to adhere to timelines and execute in a fast-paced environment
  • Good leadership and communication skills
 Preferred Qualifications:
  • Agile SDLC processes (Scrum/Kanban)
  • Experience with JIRA, TestRail, GIT , and Bitbucket or similar tools
  • Experience with website testing (SPA, responsive design, cross-browser)
  • Experience with web-services testing (Java, SQL, REST, SOAP)
  • Strong customer focus and owner mindset

 Colorado only*- This position has a minimum salary of $96,600.00 You may also be offered a bonus and benefits. Details about our company benefits can be found at the following link: Benefits at Shutterfly

*Note: Disclosure of the minimum salary is required for this role when being hired in Colorado (SB19-085)

Supporting a diverse and inclusive workforce is important to Shutterfly not only because it directly reflects our value of Embracing our Differences, but also because it’s the right thing to do for our business and for our people.  Learn more about our commitment to Diversity, Equity and Inclusion at Shutterfly DE&I.