At Shutterfly, we make life’s experiences unforgettable. We believe there is extraordinary power in the self-expression. That’s why our family of brands helps customers create products and capture moments that reflect who they uniquely are.

The Supplier Quality Engineer will provide technical leadership to the Supplier & Outsourced Partner Quality Team to execute the SOPQ Strategy.  This includes deploying Shutterfly Supplier Quality Manual, auditing Suppliers & Outsourced Partners, Data Analysis, Supplier Corrective Actions & Quality Improvement Projects.  A successful candidate will work with suppliers & partner’s quality teams to successfully launch new products and drive improved KPI performance on existing products in a measurable & meaningful way.  This position requires domestic travel, up to 30% and will be based in Plano Tx. Shutterfly locations, and reports to the Manager of Supplier & Outsourced Partner Quality.

Relocation assistance may be available to Plano, Texas.

This role is not approved for visa sponsorship or transfers.  Candidates requiring visa sponsorship or transfer will NOT be considered.

What You'll Do Here:

  • Work with Suppliers & Partners to significantly improve quality performance, implement process controls, quality plans and other quality tools to improve quality metrics
  • Identify quality improvement projects & validate effectiveness of improvement projects
  • Create, review & manage supplier corrective action requests (SCARs) for effectiveness
  • Support Partner Managers by facilitating Quality reviews, data analysis and quality improvement project management
  • Lead quality plan development & raw material qualification plan & execution during New Product Introduction (NPI) using APQP methodologies
  • Lead supplier process & qualification audits
  • Analyze supplier capabilities and recommend improvements / issue corrective actions to supplier
  • Provide training and assistance to suppliers and partners on Shutterfly supplier / partner quality requirements including Quality Standards interpretation
  • Create supplier quality related procedures and work instructions for receiving inspection as needed
  • Analyze MRB, internal manufacturing KPI impact due to raw material impact on process, and Customer Escapes due to raw material for trends and ensure proper corrective action and cost recovery is taken
  • Provide quality improvement suggestions to appropriate cross functional teams including Sourcing & Development, Partner Managers, PIT, Merchandise/Website, and Manufacturing Operations teams

The Skills You'll Bring:

  • Bachelor’s Degree in Engineering, Statistics, other technical degree or equivalent relevant experience
  • 1-3 Years in Quality Engineering, Industrial Engineering, Manufacturing Engineering, or Process Engineering
  • 1-3 years of experience in statistical analysis, and/or project management.
  • Competency in quality tools such as APQP, Quality Auditing, Root-Cause Analysis, Corrective Action, 8D, Mistake Proofing, Quality Standards, Control Plans, Process Controls, Pareto, Ishikawa, First Article, FMEA, etc.
  • Must navigate manufacturing and office environments with ease, soliciting buy-in, and participation at all levels of the organization, as well as with external partners & suppliers
  • Innovative mindset, advanced problem-solving ability, with a strong bias for action
  • Analytical, excellent attention to detail, flexible and adaptable to change
  • Positive attitude, self-motivated, ability to multitask and set priorities
  • Able to operate under pressure and to meet deadlines
  • Excellent oral and written communication skills, with the ability to effectively communicate across all levels of the organization, both internally and externally
  • Proficient in MS Office, advanced MS Excel skills, ability to quickly learn proprietary software & other applications as needed
  • Travel domestically up to 30%

Supporting a diverse and inclusive workforce is important to Shutterfly not only because it directly reflects our value of Embracing our Differences, but also because it’s the right thing to do for our business and for our people. Learn more about our commitment to Diversity, Equity and Inclusion at Shutterfly DE&I.