Description

At Lifetouch (part of the Shutterfly family of brands), we’re all about people — bringing them together, making them feel welcome, and connecting them to experiences. We make our customers’ memories last a lifetime by capturing, preserving, and sharing them through photography and personalized products. Through our family of brands, trend setting products, cutting edge technology, and best in class customer service, we help our customers, and each other, share life’s joy. Lifetouch has been the professional photography choice for schools and families for more than 85 years. Built on the tradition of “Picture Day” Lifetouch captures smiling faces, preschool through high school graduation. We also reach our customers through additional product lines including portrait studios, yearbooks, sports, and events. Supporting a diverse and inclusive workforce is important to Shutterfly not only because it directly reflects our value of Embracing our Differences, but also because it’s the right thing to do for our business and for our people. Learn more about our commitment to Diversity, Equity and Inclusion at Shutterfly DE&I.

Field Travel & Remote Work
Competitive Salary and Benefits

Position Summary:
Sells and promotes Lifetouch portrait programs, products, and services to prospective businesses within assigned sales area and manage customer relationships to meet and exceed set sales expectations. Directly responsible for developing long-term relationships with your portfolio of assigned customers and the preservation of our customer base.

Primary Duties and Responsibilities:

  • Identifies and grow profitable program opportunities within assigned prospect accounts.
  • Wins new accounts in the assigned area by calling on and visiting all prospective customers and introducing new photography products and packages.
  • Maintains and rebooks assigned accounts. Sell additional programs in existing accounts.
  • Promotes all Lifetouch area product lines to school principals and officials, parent organizations, yearbook advisors, coaches/athletic directors, student groups and administrators.
  • Cultivates and maintain strong, long-lasting host relationships.
  • Maintains current product knowledge including related services, contracts, and pricing.
  • Acts as the point of contact and providing quality product, program, and service information to accounts in a timely manner.
  • Completes accurate sales contracts for orders, including pricing and payment terms in accordance with corporate guidelines.
  • Utilizes and maintains calling and prospecting activity reporting using the Account Management System
  • Maintains, completes, and submits paperwork/reports, including weekly sales logs, call reports, account files, account recovery forms in accordance with corporate guidelines.
  • Maximizes productivity by effective scheduling of appointments and geographic routing.
  • Attends regularly scheduled sales meetings.
  • Participates in ongoing training as provided and required by the company.
  • Perform other projects or miscellaneous duties as requested or assigned.  
Minimum General Requirements:
  • Bachelor's degree preferred, or equivalent combination of education and training.
  • Three to five years of proven outside sales experience, years of sales or customer service experience; or equivalent combination of education and training.
  • Account management, influencing, and selling skills.
  • Excellent customer service skills.
  • Strong organizational skills.
  • Strong problem-solving skills.
  • Excellent verbal, written, and interpersonal skills.
  • Ability to work independently and in a team environment.
  • Full use of dependable, insured automobile. Vehicle insurance must be current and in compliance with provincial law.
  • Ability to travel.