At Lifetouch (part of the Shutterfly family of brands), we believe there is extraordinary power in the self-expression. Built on the tradition of “Picture Day”, Lifetouch has captured the unique personalities of children and families for more than 85 years.

What You’ll Do Here:

Job Summary
This role is responsible for ensuring that the production team/cell is actively engaged to meet daily production demand.  The Production Team Lead is responsible for knowing proper procedures and provides effective training to the team/cell to ensure continuous improvement and quality.  The Team Lead aides in cultivating a positive work environment for team members by encouraging team effort and supportive attitudes between workers.

Primary Duties and Responsibilities

  • Oversee work and facilitate adjustments to the workflow (people, processes, equipment) for optimal production.
  • Facilitate problem solving with team members to identify problems and develop solutions to eliminate waste, using formalized problem solving tools (PDCA, Kanbans, error proofing, visual controls etc.).
  • Partner with leadership team to optimize work flow through firm/stream.
  • Actively participate in setting goals, tracking and evaluating productivities for Value Stream/Firm.
  • Promote employee engagement and develop team members by building relationships, coaching, setting expectations and providing feedback and recognition.
  • Responsible for equipment, assure that it is operating properly.
  • Communicate effectively by facilitating and participating in various meetings including Tier I, lean ideas, Kaizen and project updates-also sharing reports and information individually and with groups.
  • Actively participate in continuous improvement initiative
  • Use Standard Work methodologies to meet production goals by managing and maintaining production boards, monitoring the production flow, quality and safety. 

Additional Duties and Responsibilities    

  • Performs other projects or miscellaneous duties as requested or assigned.
The Skills You’ll Bring:


  • Experience with Lifetouch production processes and software.
  • Experience applying continuous improvement tools and techniques.
  • Alpha numeric & 10-key keyboard experience.

Other (knowledge, skills, and abilities):

Qualifications may vary by department to include:

  • Advanced computer skills, including knowledge of Microsoft Office.
  • Demonstrated knowledge and ability to promote and apply Lifetouch lean principles.
  • Effective written and verbal communication skills. Ability to provide detailed instructions to fellow team members and delegate duties and needed. 
  • Ability to lift up to 35 lbs following ergonomic standards.
  • Ability to work in a team environment.
  • Demonstrated knowledge and ability to perform all tasks in a work cell.
  • Demonstrated ability to see color.  May need to pass standardized test for color.
  • Advanced image enhancement software skills.
  • Ability to lead and promote a team environment across multiple work cells and shifts.
  • Ability to troubleshoot and flex for the cell to maintain the appropriate pace or tempo.
  • Comprehensive ability to recognize, adapt and correct various situations, tasks and performance issues that may need addressed within the cell.

Physical Requirements (if applicable):

The physical requirements described here must be met by an employee to successfully perform the primary duties and responsibilities. 

When performing the duties of this job, the employee is required to sit, stand, walk, bend, squat, climb, kneel, crawl, twist, balance, reach, use hands and fingers to perform repetitive tasks and assemble/disassemble equipment.   The employee must be able to frequently lift and move up to ___  pounds (and occasionally lift and move up to ___ pounds). 


  • High School Diploma or GED

Supporting a diverse and inclusive workforce is important to Shutterfly not only because it directly reflects our value of Embracing our Differences, but also because it’s the right thing to do for our business and for our people. Learn more about our commitment to Diversity, Equity and Inclusion at Shutterfly DE&I.