Description

At Shutterfly, we’re all about people — bringing them together, making them feel welcome, and connecting them to experiences. We make our customers’ memories last a lifetime by capturing, preserving, and sharing them through photography and personalized products. Through our family of brands, trend setting products, cutting edge technology, and best in class customer service, we help our customers, and each other, share life’s joy.

The CRM Application team is looking for a talented and energetic Scrum Master to help lead projects, develop team synergy and drive business impact.  The CRM Application team supports the broader Shutterfly enterprise (brands including Shutterfly Consumer, Lifetouch, BorrowLenses, and SBS) with their Salesforce application and business process needs. 

 What You'll Do Here: 

  • Guide the scrum teams and organization to follow generally accepted Agile/Engaged development practices and daily activity.  As well as actively promote prioritization, team readiness and commitment for each sprint. 
  • Partner with Product Owner(s) to ensure continuous refinement of the product backlog across multiple initiatives. 
  • Partner with Program and Portfolio managers to ensure delivery is consistent with roadmap expectations and broader initiatives 
  • Communicate delivery of work product from the scrum teams and escalate key risks and issues impeding scrum team effectiveness. 
  • Adhere to existing Software Development Lifecycle and release processes, to ensure all risk, security and development requirements are met. 
  • Facilitating and accountable for owning the Scrum ceremonies for the scrum team(s). 
  • Play role in driving Scrum adoption across all levels in the organization. 

   

The Skills You'll Bring: 

  • Strong understanding of the fundamentals of Agile, iterative development and the Scrum ceremonies. 
  • Flexible approach and proven record of having a positive impact. 
  • Highly effective facilitator and collaborator. 
  • Strong focus on empowering others and leading teams to self-organize. 
  • Expert facilitator and collaborator. 
  • Experience as a Scrum Master with 3+ years with a software development team. 
  • Excellent communication and collaboration skills. 
  • Good understanding of SAAS applications – Salesforce experience preferred 
  • Strong understanding of software development lifecycle and agile tools. 
  • Experience working in a continuous integration/continuous deployment environment. 

 

It is helpful, but not required to have: 

  • Certified Scrum Professional (CSP), Certified Scrum Master (CSM) or Certified Scrum Coach (CTC) 
  • Degree in a related field or qualifying experience 
  • Knowledge of other Agile approaches such as Kanban and Extreme Programming (XP). 
  • Experience using the Atlassian Jira for managing the Scrum process. 
  • Salesforce Administration experience 

If this aligns to your career goals, skills and experience, we want to work with you!