Description

Lifetouch has an exciting opportunity for an Account Service Representative to join our team! 

 

Lifetouch National School Studios Inc., a Shutterfly Inc. company, is an industry-leader with operations in all 50 states and Canada. Employees enjoy our fast-paced, collaborative culture and the ability to directly impact our business.  

 

What You’ll Do Here: 

  • Effectively communicates with school accounts, administrators, advisors, teachers & in house personnel 
  • Must work effectively with assigned sales representative 
  • Coordinate scheduling of photographic events with schools 
  • Organize information by maintaining databases, calendars, and filing systems 
  • Provide administrative support to the photography department through scheduling of photographic commitments 
  • Effectively communicates with Lifetouch finishing labs regarding packages and service items 
  • Organize and prepare materials/paperwork needed for photography support 
  • Verify ordering, printing, and distribution of flyers and promotional items 

 

The Skills You’ll Bring: 

  • Keen telephone and customer service skills. Excellent articulation and enunciation a must! 
  • Excellent writing skills. Capable verbal and written ability required 
  • Highly motivated ability to work without being prompted or supervised 
  • Must have the ability to multi-task and set priorities 
  • High level of accuracy with great attention to detail and follow-up 
  • Above average data entry skills with working knowledge of computers, Microsoft Office and Google preferred 
  • Possess basic math skills 
  • Ability to work well with others as a “team” in a fast-paced environment 
  • Some weekend work required during key business periods 
  • High school diploma required; some college preferred 

This position is not a remote or hybrid role. It will be located in Madison, Wisconsin.