Description

Lifetouch has an exciting opportunity for an Account Service Representative to join our team! 

 

Lifetouch National School Studios Inc., a Shutterfly Inc. company, is an industry-leader with operations in all 50 states and Canada. Employees enjoy our fast-paced, collaborative culture and the ability to directly impact our business.   

 

What You’ll Do Here: 

• Effectively communicates with school accounts, administrators, advisors, teachers & in house personnel  
• Must work effectively with assigned sales representative  
• Coordinate scheduling of photographic events with schools  
• Organize information by maintaining databases, calendars, and filing systems  
• Provide administrative support to the photography department through scheduling of photographic commitments  

• Effectively communicates with Lifetouch finishing labs regarding packages and service items  
• Organize and prepare materials/paperwork needed for photography support  
• Verify ordering, printing, and distribution of flyers and promotional items  

 

The Skills You’ll Bring: 

• Keen telephone and customer service skills. Excellent articulation and enunciation a must! 
• Excellent writing skills. Capable verbal and written ability required  
• Highly motivated ability to work without being prompted or supervised  
• Must have the ability to multi-task and set priorities  
• High level of accuracy with great attention to detail and follow-up  

• Above average data entry skills with working knowledge of computers, Microsoft Office and Google preferred  
• Possess basic math skills  
• Ability to work well with others as a “team” in a fast-paced environment  
• Some weekend work required during key business periods  
• High school diploma required; some college preferred  

This position is not a remote or hybrid role. It will be located in Madison, Wisconsin.