Description

For more than 80 years, Lifetouch has been the professional photography company of choice for schools and families. While photography sessions may look different this year, our goal is still the same – to ensure families receive this essential photography service to continue to capture life’s memories. Lifetouch was acquired by Shutterfly in 2018 – this acquisition brings together Shutterfly’s strengths as the leader in personalized photo-based products and photo storage with Lifetouch’s position as the leader in school and family photography.

There is an exciting opportunity over the next few years to digitally bring these brands closer together to make it even easier for Consumers to order and store photos for years to come. We are looking for a Senior Manager, Product Management to help bring the Lifetouch businesses together into a highly flexible commerce experience. Today the different photography lines of business operate as separate sites – you will help us bring these together into one flexible experience that can support ordering for preschools, schools, studios, and more. At the same time, you will have the opportunity to rethink how we deliver the picture day experience. Youwill partner with a cross functional team on making this important and enduring tradition of school picture day even more valuable to families by leveraging modern technology to meet customer expectations.

The ideal candidate will be obsessed with experimentation – excited to validate every hypothesis and partner with product design and engineering to deliver winning experiences for our users. You will be skilled in Adobe tools, able to effectively use data to drive decision making. You will refuse to be constrained by what exists today and will have a natural curiosity to investigate other solutions and approaches. You will also be a fantastic people leader and will lead and develop a direct report to grow in the product management organization.


Primary Duties and Responsibilities

  • Lead the strategy and execution for Lifetouch’s purchasing journeys, bringing together disparate sites across our schools, yearbook, and studio businesses.
  • Be the product owner in an agile scrum team focused on delivering features related to product and package selection.
  • Clearly define user stories, groom the backlog and communicate the needs of our users to design and engineering teams.
  • Define a test & learn strategy of experimentation and partner with the analytics resources to roll out and measure success.
  • Develop a deep understanding of our customers’ needs through both quantitative and qualitative research.
  • Define a test & learn strategy of experimentation and partner with the analytics resources to roll out and measure success.
  • Develop a deep understanding of our customers’ needs through both quantitative and qualitative research.
  • Effectively communicate needs to others and proactively develop solutions that meet needs and drive objectives.
  • Lead with an external perspective, understanding other sites / apps that do an effective job of addressing similar business challenges.
  • Manage a team ensuring they are given opportunities to ideate, deliver and grow in their role.

Education

  • Bachelor’s degree in a related field or equivalent experience

Experience

  • 8+ years of Product Management experience
  • 3+ years people management
  • Experience designing test & learn experiments and interpreting the data to drive decision making and feature rollouts

Other (knowledge, skills, and abilities)

  • Demonstrated skills in Adobe
  • Experience working with agile scrum teams to bring new features to market
  • Strong communication skills, both written and verbal, to rally teams towards a vision and plan
  • Ability to communicate very technical concepts to non-technical audiences
  • Drive results across highly complex, matrixed teams and systems
  • Willingness to see beyond what currently exists – knowing that what may have worked today might not be true tomorrow
  • Ability to influence teams not directly under your authority
  • Stellar organizational skills to keep all teams on track
  • Highly collaborative nature – you love bringing others along on the journey
  • Have an enthusiastic, curious, and optimistic attitude towards projects – with a sense of humor when things don’t go as planned

#DIV