Description

At Lifetouch (part of the Shutterfly family of brands), we’re all about people — bringing them together, making them feel welcome, and connecting them to experiences. We make our customers’ memories last a lifetime by capturing, preserving, and sharing them through photography and personalized products. Through our family of brands, trend setting products, cutting edge technology, and best in class customer service, we help our customers, and each other, share life’s joy. Lifetouch has been the professional photography choice for schools and families for more than 85 years. Built on the tradition of “Picture Day” Lifetouch captures smiling faces, preschool through high school graduation. We also reach our customers through additional product lines including portrait studios, yearbooks, sports, and events. Supporting a diverse and inclusive workforce is important to Shutterfly not only because it directly reflects our value of Embracing our Differences, but also because it’s the right thing to do for our business and for our people. Learn more about our commitment to Diversity, Equity and Inclusion at Shutterfly DE&I.

Job Summary

 

This role is responsible for ensuring that the production team/cell is actively engaged to meet daily production demand.  The Production Team Lead is responsible for knowing proper procedures and provides effective training to the team/cell to ensure continuous improvement and quality.  The Team Lead aides in cultivating a positive work environment for team members by encouraging team effort and supportive attitudes between workers. 

Primary Duties and Responsibilities

  • Oversee work and facilitate adjustments to the workflow (people, processes, equipment) for optimal production.
  • Facilitate problem solving with team members to identify problems and develop solutions to eliminate waste, using formalized problem solving tools (PDCA, Kanbans, error proofing, visual controls etc.).
  • Partner with leadership team to optimize work flow through firm/stream.
  • Actively participate in setting goals, tracking and evaluating productivities for Value Stream/Firm.
  • Promote employee engagement and develop team members by building relationships, coaching, setting expectations and providing feedback and recognition.
  • Responsible for equipment, assure that it is operating properly.
  • Communicate effectively by facilitating and participating in various meetings including Tier I, lean ideas, Kaizen and project updates-also sharing reports and information individually and with groups.
  • Actively participate in continuous improvement initiative
  • Use Standard Work methodologies to meet production goals by managing and maintaining production boards, monitoring the production flow, quality and safety. 

Additional Duties and Responsibilities    

  • Performs other projects or miscellaneous duties as requested or assigned.

Education

  • High School Diploma or GED

Experience

  • Experience with Lifetouch production processes and software.
  • Experience applying continuous improvement tools and techniques.
  • Alpha numeric & 10-key keyboard experience.

Other (knowledge, skills, and abilities):

Qualifications may vary by department to include:

  • Advanced computer skills, including knowledge of Microsoft Office.
  • Demonstrated knowledge and ability to promote and apply Lifetouch lean principles.
  • Effective written and verbal communication skills. Ability to provide detailed instructions to fellow team members and delegate duties and needed. 
  • Ability to lift up to 35 lbs following ergonomic standards.
  • Ability to work in a team environment.
  • Demonstrated knowledge and ability to perform all tasks in a work cell.
  • Demonstrated ability to see color.  May need to pass standardized test for color.
  • Advanced image enhancement software skills.
  • Ability to lead and promote a team environment across multiple work cells and shifts.
  • Ability to troubleshoot and flex for the cell to maintain the appropriate pace or tempo.
  • Comprehensive ability to recognize, adapt and correct various situations, tasks and performance issues that may need addressed within the cell.