At Lifetouch (part of the Shutterfly family of brands), we’re all about people — bringing them together, making them feel welcome, and connecting them to experiences. We make our customers’ memories last a lifetime by capturing, preserving, and sharing them through photography and personalized products. Through our family of brands, trend setting products, cutting edge technology, and best in class customer service, we help our customers, and each other, share life’s joy. Lifetouch has been the professional photography choice for schools and families for more than 85 years. Built on the tradition of “Picture Day” Lifetouch captures smiling faces, preschool through high school graduation. We also reach our customers through additional product lines including portrait studios, yearbooks, sports, and events. Supporting a diverse and inclusive workforce is important to Shutterfly not only because it directly reflects our value of Embracing our Differences, but also because it’s the right thing to do for our business and for our people. Learn more about our commitment to Diversity, Equity and Inclusion at Shutterfly DE&I.

The Product Manager will be a member of the Product team who is passionate about delivering high quality experiences for a wide range of photographic products and a unique customer experience. The individual will collaborate with business, marketing, technology, operations and manufacturing teams to deliver compelling product strategies, refine and develop product roadmaps, identify and propose new opportunities and deliver high-quality experiences that delight our customers and drive business growth. You recognize that we need to solve for today but build for the future, unconstrained by the way things have worked in the past. Success in this role requires strong technical background in Product Management as well as a strong sense of ownership for a high-quality customer experience.

What You'll Do Here:

  • Ability to continuously manage and groom feature/product backlogs with the goal of prioritizing the most important work. This requires collaboration across the organization to populate the backlog, understand what is feasible from an engineering perspective, and provide adequate information to help inform execution planning.
    • Key expectations of backlog grooming include the ability to generate a business case estimate benefit/value, understand strategic alignment and work closely with the project management organization to estimate effort.
  • Drive upstream project deliverables associated with a given project including business cases, project proposals, user requirements, and acceptance criteria.
  • During execution, it is expected that you effectively identify and resolve risks, tradeoffs and obstacles, and understand when to engage leadership teams for support.
  • Challenge the organization to be quality focused by leveraging data to help drive decisions, having a mindset focused on continuous process improvement and helping to guide test plans to ensure end-to-end, robust coverage.
  • Collaboratively work with stakeholders across the organization to gather input and assist product leaders with multi-year product roadmaps.

 The Skills You'll Bring:

  • 5+ years of product management experience
  • Demonstrated knowledge and ability to manage product backlogs
  • 2+ years of experience leading project teams
  • Experience managing a platform roadmap
  • Minimum-Bachelor’s degree in a related field or equivalent experience
  • Preferred-Master’s degree focused on business, computer science, information management or equivalent experience

It's Not Required But It's Nice To Have:

  • Demonstrated experience and knowledge working with Atlassian tools such as JIRA, Confluence, and BitBucket
  • History and experience juggling multiple concurrent projects
  • Experience working with agile scrum teams to bring new features to market
  • Analytical and problem solving experience with large scale systems
  • Strong partnership and collaboration skills – you appreciate the importance of bringing others along on the journey
  • Stellar organizational skills to keep all teams on track
  • Experience managing teams through change
If this aligns with your career goals, skills and experience - we want to work with you!