Description

At Lifetouch (part of the Shutterfly family of brands), we believe there is extraordinary power in the self-expression. Built on the tradition of “Picture Day”, Lifetouch has captured the unique personalities of children and families for more than 85 years.

The Field Site Administrator is a key member of the Field Technical Infrastructure team. This position manages all site details related to technology infrastructure including network circuits, hardware types and models, and upgrades status for JCP Studios and Host office locations. This position works closely with the network and telco support team, endpoint management team, and the Studio Operations team to ensure that all teams are working from the most accurate and up to date details.

What You’ll Do Here:

  • Manage inventory of technology infrastructure for all Lifetouch field locations.
  • Assist Network and endpoint teams to support inventory and shipping activities.
  • Manage software updates for Studio locations
  • Provide sequencing for upgrades and implementations based upon pre-approved priority strategies.
  • Assist with the development and execution of administration policies and practices
  • Work with and makes suggestions to the LT field service delivery to improve recording of changes
  • Create and maintains documentation for user support, troubleshooting and reference
The Skills You’ll Bring:
  • High School Diploma or GED required, post-secondary education (bachelors or associates degree),
    preferred.
  • Minimum requirement of 2 years administration education or equivalent experience
  • Strong interpersonal and collaboration skills.
  • Strong computer skills (e.g., navigation, data entry), including Microsoft Outlook.
  • Experience with Analytical tools (such as PowerBI)
  • Good project management skills.
  • Detail oriented in the execution and follow-up of work.
  • Ability to balance and execute against multiple projects/priorities simultaneously.
It is helpful, but not required to have:
  • Inventory management experience is a plus.
  • IT function specialty certification (e.g., A+, Network +), preferred.
If this aligns to your career goals, skills and experience, we want to work with you!   

Supporting a diverse and inclusive workforce is important to Shutterfly not only because it directly reflects our value of Embracing our Differences, but also because it’s the right thing to do for our business and for our people. Learn more about our commitment to Diversity, Equity and Inclusion at Shutterfly DE&I.

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