Description

At Lifetouch (part of the Shutterfly family of brands), we believe there is extraordinary power in the self-expression. Built on the tradition of “Picture Day”, Lifetouch has captured the unique personalities of children and families for more than 85 years.

What You'll Do Here:

  • Repair, trouble-shoot, assemble, test, modify, analyze, and maintain Lifetouch equipment such as camera equipment, computer systems, cables, sport systems, and lighting equipment as well as other miscellaneous equipment supported by Field Technical Services department.
  • Provide trouble shooting over the phone with Lifetouch internal field customers of Lifetouch camera and computer systems.
  • Help write process sheets for repairs, and for each assembly or have any assembly notes necessary added to the blueprint.
  • Recognize any problem an Assembler or repair person may have during the assembly process and eliminate the problem using fixtures or whatever means necessary.
  • Work with and make suggestions to Leads/ Supervisors that may create higher quality more functional assemblies.
  • May travel to other Lifetouch facilities for equipment installation, repair or training (< 5% of the time)

The Skills You'll Bring:

  • A minimum of 2 years of electronic schooling or equivalent work experience. 
  • Good communication skills, written and verbal.
  • Strong customer service skills.
  • Working knowledge of Microsoft Office and Office 365 (Word, Excel, Teams, Sharepoint, etc.), as well as Windows XP, 7, and 10
  • Ability to meet deadlines, work unusual hours at short notice - including OT, and lift up to 35 pounds

Supporting a diverse and inclusive workforce is important to Shutterfly not only because it directly reflects our value of Embracing our Differences, but also because it’s the right thing to do for our business and for our people. Learn more about our commitment to Diversity, Equity and Inclusion at Shutterfly DE&I.