Description

At Shutterfly, we’re all about people — bringing them together, making them feel welcome, and connecting them to experiences. We make our customers’ memories last a lifetime by capturing, preserving, and sharing them through photography and personalized products. Through our family of brands, trend setting products, cutting edge technology, and best in class customer service, we help our customers, and each other, share life’s joy. BorrowLenses is the Shutterfly brand where professional photographers and videographers come to rent premium gear online. We are here to fulfill the photographic and cinematic dreams of our customers by delivering superior, cutting-edge gear and providing exceptional customer service. Rent, shoot, return - it's as easy as that!  Supporting a diverse and inclusive workforce is important to Shutterfly not only because it directly reflects our value of Embracing our Differences, but also because it’s the right thing to do for our business and for our people. Learn more about our commitment to Diversity, Equity and Inclusion at Shutterfly DE&I.

Typical Shift hours: 6:30 am-3:00 pm, and must have flexibility to work alternative hours based on business needs.

As an Inventory Lead, your job is to lead a team of Inventory Specialists in running day-to-day matters and keep our inventory accurate through the entire process. High attention to detail, elevated multi-tasking skills, on-the-run problem solving and working well under pressure, are skills and talents that applicants must possess to be a successful Inventory Lead. What else lands on the plate of an Inventory Lead? See below:

  • Oversee and assist with the pulls of camera gear for orders, with both extreme accuracy and a sense of urgency
  • Prioritize different workloads and delegate associated tasks to the team of Inventory Specialists
  • Work on all other inventory related projects when assigned by the supervisor (cycle counts, reshelving of clean gear, barcoding, spot checking, and other duties as assigned)
  • Participate in a quarterly Physical Inventory (PI) counts on the weekend whereby the entire inventory will be counted in one sitting
  • Oversee the timely processing of assets from vendors delivered to the San Carlos site
  • Field questions from fellow warehouse staff related to the day-to-day operations.
  • Escalates any issues or proposed modifications to established processes to the Inventory Supervisor
  • Assist the Inventory Supervisor with preparation and administration of the major annual count
  • Assist with the Inventory department’s hiring, onboarding and training processes
  • Able to lead a small team of up to 5 people with deadlines and expectations

What we'd like this specialist to have

  • Inventory background: Retail inventory experience is required. The more the better!
  • Handson experience with digital SLR camera and/or video equipment (Nikon, Canon, Sony, Panasonic, etc.) is preferred, but not required
  • Detail oriented with team and with product
  • Demonstrated ability to work well under pressure
  • The ability to take direction well
  • Demonstrated experience working in a fast-paced team environment is a plus
  • Being able to communicate effectively across all levels is a must (in person, through email, over the phone, etc.)
  • Lastly, you must have a positive attitude and drive to succeed! 

Experience and qualifications

  • 2 years of retail or relevant retail inventory experience
  • 1+ year of customer service experience
  • 1-2 years of leadership experience
  • Working with E-Commerce, E-Merchant, or rental company is a plus

Supporting a diverse and inclusive workforce is important to Shutterfly not only because it directly reflects our value of Embracing our Differences, but also because it’s the right thing to do for our business and for our people. Learn more about our commitment to Diversity, Equity and Inclusion at Shutterfly DE&I.