Sr. Web Analyst I
At Shutterfly, we’re all about people — bringing them together, making them feel welcome, and connecting them to experiences. We make our customers’ memories last a lifetime by capturing, preserving, and sharing them through photography and personalized products. Through our family of brands, trend setting products, cutting edge technology, and best in class customer service, we help our customers, and each other, share life’s joy.
The Product Analyst will partner with the Product team to identify, define and answer key questions, providing actionable insights that drive Product Innovation and Optimization. This individual will play a key role in helping the Product team become a world-class data and insights-driven team.
Serve as data and analytics platform expert and process owner, leader, and motivator on a cross-functional team.
Answer key Product questions: define analytics approach, retrieve and manipulate data needed to perform analysis, and deliver actionable insights to Product Management team.
Build and maintain domain expertise in relevant data sets and be able to think strategically about what data is critical to capture. Create a process to ensure new project launches with proper tracking.
Collaborate with Product managers in developing A/B test plans for new features and workflows.
B.S. or M.S. degree in quantitative field and 3+ years of progressive experience in an analytical role.
Proficient with SQL (aggregate functions, joins etc.); Excel power user; experience with Adobe Analytics or another web analytics platform; Tableau knowledge desired. Experience working with large datasets.
Detail oriented with ability to independently validate / triangulate data and analysis.
Curious about what drives business trends; demonstrated capacity to learn on the fly.
Proactive with an interest in improving processes and creating efficiencies.
Experience from Ecommerce, Mobile, B2C, Marketing or similar industries/companies.
Understanding of standard Internet and Mobile App data collection and metrics.