Sr. Director Communications
Description
Shockwave Medical, Inc. is a pioneer in the development and commercialization of Intravascular Lithotripsy (IVL) to treat complex calcified cardiovascular disease. Shockwave Medical aims to establish a new standard of care for medical device treatment of atherosclerotic cardiovascular disease through its differentiated and proprietary local delivery of sonic pressure waves for the treatment of calcified plaque.
Description
Position Overview
This position will lead all communications initiatives, both internal and external, for Shockwave Medical, a business unit within Johnson & Johnson MedTech. This role will develop the strategy and lead the execution of communications to align external and internal audiences in our offices across the globe with Shockwave’s current and forward-looking business strategy. This includes driving integration communications and change management initiatives for the next few years as Shockwave Medical integrates into Johnson & Johnson MedTech. This individual will work in close partnership with the Johnson & Johnson MedTech communications team, as well as build a multi-faceted communications team within Shockwave to support their strategic vision. This position will work closely with Shockwave Medical and Johnson & Johnson MedTech senior leadership teams and reports directly to the Vice President of Marketing at Shockwave Medical.
This position is based in Santa Clara, CA, and candidates must reside within a commutable distance. It is a hybrid role, requiring three days per week in the office and two days working remotely. However, there may be occasions when your presence is needed in the office more than three times a week.
Responsibilities:
Internal Communications
- Build strong relationships with internal stakeholders to identify and track internal issues or events where communication may drive business objectives, employee performance and engagement
- Ensure employees have access to critical information, including but not limited to overall business objectives, performance status, and integration updates
- Develop mechanism for employee feedback/engagement to guide ongoing employee communications strategy
- Oversee strategy for employee communication channel development from a content and performance perspective
- Manage process to continually measure and assess channels/programs to gain insights, increase effectiveness and optimize use of resources
- Collaborate with IT on the rollout and maintenance of Intranet, ensuring its strategy aligns with the Shockwave brand
- Partner with HR to organize and execute quarterly all-staff meetings and monthly manager meetings
- Oversee efforts to collect and apply employee feedback and program metrics to ensure effectiveness of messaging, programs, and channels
- Advise on appropriate communication and course of action to business unit and functional leaders
- Manage agency relationships as needed to execute on the above activities
External Communications
- Work with senior leadership and J&J MedTech Communications to develop communications strategies on important business milestones
- Lead proactive and reactive issues management efforts, managing cross-functional colleagues as appropriate
- Collaborate with the brand strategy team to disseminate corporate communications through Shockwave-owned digital and social channels as appropriate
- Manage agency relationships as needed to execute on the above activities
Requirements:
- Bachelor’s degree with a focus on communications or marketing
- 15+ years of experience with background in communications/public relations
- Agency experience in addition to in-house corporate experience is preferred
- Excellent writing, editing and verbal communication skills, with exceptional organizational skills
- Experience navigating change management in a matrixed organization that operates in a complex and rapidly changing, start-up environment
- Experience executing internal and executive communications initiatives to drive corporate/business objectives (e.g., town halls, intranet, and email communications)
- Proven ability to influence senior level executives and stakeholders to make a compelling case for internal communications to secure support for programming decisions/resources
- Experience developing and executing tactical plans and leading external agencies
- Proven ability to manage multiple, competing priorities simultaneously
- Demonstrated analytical and quantitative skills including ability to use data and metrics to develop business cases and inform decision-making
- Demonstrated ability to understand the competitive landscape, stakeholders, trends, and socio-economic and behavioral drivers
- Experience working with internal and external partners to develop and execute initiatives
- Appreciates the impact of digital and social media and has successfully navigated that territory to support a business and a brand
- Learns new methods and technologies easily; is smart, quick, nimble
- Manages up, down, and across, bringing together the right resources to accomplish goals without relying on formal hierarchy
- Proven track record of operating within tight deadlines and delivering high quality products
- Proactive mindset with a capability to identify and seize opportunities as they arise
- Ability to work under pressure, adapts quickly, and remains flexible as circumstances dictate
Market Range: $185,000 - $273,000. Exact compensation may vary based on skills, experience, and location.
Benefits
Shockwave Medical offers a competitive total compensation package as well as the following benefits and perks:
Core Benefits: Medical, Dental, Vision, Pre-tax and Roth 401k options with a fully vested match, Short-Term and Long-Term Disability, and Life Insurance, Employer contribution toward Health Savings Account (HSA), Competitive PTO balance
Perks: Calm App, Pet Insurance, Student Loan Refinancing, Spot Bonus awards
EEO Employer