Marketing Operations Specialist

MarketingRemote, Santa Clara, CA


Description

Position at Shockwave Medical

Shockwave Medical, Inc. is a pioneer in the development and commercialization of Intravascular Lithotripsy (IVL) to treat complex calcified cardiovascular disease. Shockwave Medical aims to establish a new standard of care for medical device treatment of atherosclerotic cardiovascular disease through its differentiated and proprietary local delivery of sonic pressure waves for the treatment of calcified plaque.

Description

This role is focused on assisting with delivery of events and programs, a strategic and financial investment for Shockwave, involving the planning and hands-on execution, multi-tasking, and attention to detail for both in-person and virtual programs. Balancing simultaneous projects, managing multiple stakeholders, and establishing and maintaining relationships with both internal and external stakeholders are critical drivers for success. This position will report into the Associate Director, Marketing Operations supports projects related to overall operations efficiency of Marketing organization.
 
Essential Job Functions
  • Responsible for assistance with end-to-end event program planning, project management, and logistics from initial planning to post-event program follow-up of all events.
  • Directly manage meeting suppliers including venues, show services, production companies, etc. to ensure focus on stated meeting objectives and manage vendors to ensure deliverables and timelines are successfully met.
  • Assist in use of project management tools, updated documentation, event calendar, and process used for managing marketing programs & conferences.
  • Event and lead generation platform knowledge and execution (cvent, Sales Force, Allego)
  • Facilitate timely event lead processing within company CRM Platforms, measure event impact.
  • Learn sales enablement platform and facilitate lead tracking/integration.
  • Assist in compliance with documentation; production, printing, ensuring latest revision is stored in Sales Enablement Platform and Marketing repository.
  • Assist in procurement and inventory management related to conference-related supplies (collateral, demos, branded items) and/or management of company store for US and International.
  • Meeting planning such as ad-boards, customer dinners, customer events typically scheduled around a conference.
  • Track and collect financial spend related to all projects.
  • Maintain hotel block room list management, working with internal departments to compile a list of attendees, allocate rooms and track conference attendees
  • Assist with registration of conference attendees from Marketing, Sales, R&D, Clinical, Medical Education, etc. and procure badges, including PO development
  • Updating conference tracker on a weekly basis, updating conference list for Intranet, updating conference list for sales tool.
  • This is a remote role with onsite management of larger venues at the planning and build stages.
Requirements
  • Bachelor’s degree or equivalent experience required.
  • Minimum of one year event planning experience and CMP and/or MPI credential preferred.
  • Experience in med device marketing cardiovascular or peripheral-vascular related products is a plus.
  • Ability to build successful partnerships with the sales force, develop relationships with internal stakeholders.
  • Effective communication skills with all levels of management and organizations.
  • Ability to work in a fast-paced environment, managing multiple priorities.
  • Operate as a team and independently with adaptability to changing requirements.
  • Ideal candidate will be solution-oriented and flexible with strong problem solving, negotiation, and interpersonal skills.
  • Up to 30% travel expected.

Market Range:

San Francisco Bay Area (SFBA) Market Range: $71,000 - $97,750
All Other US Locations (Outside of SFBA):
$61,000 - $85,000

Exact compensation may vary based on skills, experience, and location.

Benefits
Shockwave Medical offers a competitive total compensation package as well as the following benefits and perks:

Core Benefits: Medical, Dental, Vision, Pre-tax and Roth 401k options with a fully vested match, Short-Term and Long-Term Disability, and Life Insurance, Employer contribution toward Health Savings Account (HSA), Competitive PTO balance

Perks: Calm App, Pet Insurance, Student Loan Refinancing, Spot Bonus awards

EEO Employer