Shockwave Medical Careers

Description

 Shockwave Medical, Inc. is a pioneer in the development and commercialization of Intravascular Lithotripsy (IVL) to treat complex calcified cardiovascular disease. Shockwave Medical aims to establish a new standard of care for medical device treatment of atherosclerotic cardiovascular disease through its differentiated and proprietary local delivery of sonic pressure waves for the treatment of calcified plaque.

Description
The Credit and Collections Specialist will be responsible for collections of outstanding accounts receivable and all other aspects of collections. Credit and Collections Specialist will be responsible for resolving customer billing issues and for reducing accounts receivable delinquency, along with other credit management functions.

Essential Job Functions

• Perform analysis of collection practices and develop process improvements.
• Work with our internal sales team and outside customers to resolve billing issues.
• Perform outbound collections in a professional manner with a focus on customer
  service.
• Analyze delinquent accounts, prepare weekly reports on high risk accounts and
  make resolution recommendations.
• Assist with preparing and analyzing reports for bad debt - create adjustments as necessary.
• Process credit card transactionsss credit card transactions.
• Cash applications.
• Participate in and support systems improvements and focus on streamlining the
  collection process.
• Develop, implement and maintain desktop procedures for ongoing credit and
  collection activities.
• Prepare account reconciliations.
  Month-end, quarter-end and year-end closing.
• Sales and use tax exemption review and adjustments.
• Other duties as assigned. These job requirements are not intended to be construed
  as an exhaustive list of all responsibilities, duties, and skills required of personnel.

Requirements

• 5+ years of billings and collections experience.
• Excellent communication skills, both written and verbal, and verbal, and strong
  customer service approach.
• Fluent in English and one additional major European language, German or Italian being a preference.
• Must be self-motivated, flexible and be able to change priorities in a challenging and fast-paced environment within minimal supervision.
• Order-to-cash business process management experience a plus.

Benefits
Shockwave Medical offers competitive total compensation packages in line with market requirements.