Patient Service Rep /Encinitas/ Full Time (478)
Description
Job Title: Patient Service Representative (Endocrinology)
Location: Encinitas, CA
Job Type: Full Time (Monday-Friday 8am-430pm)
Hourly Range: $19.00 - $22.00 (based on level of experience)
About Us:
San Diego Coastal Endocrinology is dedicated to providing expert care for patients with endocrine system disorders. Our team is committed to delivering compassionate treatment, even for the most complex hormone-related conditions. We take pride in fostering a supportive environment for both our patients and staff.
Job Description:
We are in search of a committed Patient Service Representative (PSR) to bolster our business operations. This role is critical in providing a welcoming and positive experience for patients during check-in, as well as efficiently handling various administrative duties. The PSR will play a key role in sustaining a productive, cordial, and professional environment within our healthcare setting.
Key Responsibilities:
- Manage incoming calls including scheduling appointments and addressing patient inquiries.
- Exhibit friendliness and courtesy in interactions with patients and co-workers.
- Adhere to HIPAA regulations for patient information confidentiality.
- Inform patients of any appointment delays and manage concerns with professionalism.
- Schedule and confirm follow-up appointments.
- Comply with all safety guidelines and policies.
Qualifications:
- Empathetic and patient-focused approach.
- Proven experience in a receptionist role, preferably within a medical setting.
- Proficient in phone etiquette and managing multiple lines.
- Strong organizational skills and attention to detail.
- Strong communication and interpersonal skills.
- Demonstrated self-motivation and drive.
- Ability to effectively multitask in busy environments.
- Record of consistent attendance at previous employment.
- Prior experience in a medical office setting.
- Bilingual skills in Spanish preferred
What we Offer:
- Comprehensive Medical and Dental benefits, including 100% employer-paid medical coverage for the employee, and access to a 401(k) retirement plan
Join Our Quest: Ready to make a difference every day? We're calling on heroes like you to revolutionize patient care. Let's make healthcare history together!
Metis Practice Solutions are an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability or any other protected class.