Front Office Coordinator / Kearny Mesa / Full Time (588)
Description
Position: Front Office Coordinator
Company: Specialty Obstetrics of San Diego
Job Type: Full Time
Salary Rate: $21.00-$24.00
Location: 3750 Convoy St., Ste. 200 San Diego, CA 92111
Schedule: Monday - Friday 8am-5pm, 40 hours per week
About Us:
Specialty Obstetrics of San Diego is a practice that is dedicated to compassionate and personalized care of pregnant women. Our physicians are board certified obstetricians and have received additional high-risk training and certification in Maternal-Fetal Medicine. Their expertise is complemented by a highly qualified team of sonographers and genetic counselors. We take pride in being a state-of-the-art facility that uses a paperless electronic medical record. Specialty Obstetrics of San Diego strives to make your pregnancy a memorable experience while achieving the best outcome for you and your baby.
Job Summary:
Specialty Obstetrics is seeking a friendly, organized, and compassionate Front Office Coordinator to join our maternal–fetal medicine practice. This role is essential to providing an excellent patient experience while supporting the daily operations of a high-risk obstetrics and ultrasound office.
Responsibilities:
- Answer and manage high-volume phone calls in a professional and courteous manner
- Schedule patient appointments, including ultrasounds and consultations
- Greet patients and assist with check-in and check-out processes
- Verify insurance eligibility, benefits, and authorizations prior to visits
- Collect and document patient information accurately in the electronic medical record
- Communicate with patients regarding appointment details, insurance requirements, and office policies
- Coordinate with clinical staff and providers to ensure smooth patient flow
- Handle referrals, authorizations, and follow-up as needed
- Maintain patient confidentiality and comply with HIPAA regulations
Qualifications:
- High school diploma or equivalent (required); medical office experience preferred
- Previous experience in a medical or specialty practice, preferably OB/GYN or maternal–fetal medicine
- Strong communication and customer service skills
- Ability to multitask in a fast-paced environment
- Proficiency with electronic medical records and scheduling systems
- Knowledge of insurance verification, authorizations, and referrals
- Compassionate, dependable, and detail-oriented
Work Environment:
- Fast-paced specialty medical office focused on high-risk pregnancy care and advanced ultrasounds
- Team-oriented, supportive environment dedicated to patient-centered care
Why Join Specialty Obstetrics:
- Meaningful work supporting high-risk pregnancies and families
- Supportive team environment
- Opportunity to grow within a specialized medical practice
- Medical, Dental, Vision after 30 days, 3 weeks PTO, 401(k) after one year
At Specialty Obstetrics of San Diego, you will be part of a team dedicated to providing exceptional care to our patients. We offer a supportive work environment with opportunities for professional growth and continued education. Specialty Obstetrics of San Diego is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.