Medical Admin Trainer / Primary Care / Full Time (338)
Description
Job Title: Medical Admin Trainer
Location: San Diego
Job Type: Full Time
Salary Range: $26.44 - $31.730 - $36.490 (Based on Experience)
About Us:
Metis Practice Solutions is a professional management services organization that values caring, collaboration, and commitment to the independent medical practices in the San Diego community.
Job Summary:
The Medical Administrative Trainer will play a crucial role in enhancing the proficiency of medical administrative staff in key operational areas, ensuring adherence to regulations and fostering a high standard of service.
Key Responsibilities:
- Training Development: Create and update comprehensive training programs for front desk, call center, referrals, and medical records management.
- Conduct Training: Lead sessions on patient check-in/check-out, appointment scheduling, insurance verification, referral processing, and medical records management.
- Utilize Training Techniques: Employ diverse methods such as hands-on practice, role-playing, and e-learning to promote effective learning.
- Identify Needs: Collaborate with department heads to assess training needs and customize programs to address specific gaps.
- Performance Monitoring: Track performance metrics across administrative functions and provide ongoing support and training to maintain service standards.
- Regulatory Compliance: Ensure all training materials and programs comply with HIPAA and other relevant regulations.
- Staff Resource: Act as a knowledgeable resource for administrative staff, aiding in resolving complex issues.
- Record Keeping: Maintain records of training activities, track progress, and generate reports on outcomes and staff performance.
Qualifications:
- High school diploma required; Associate's or Bachelor's degree in Healthcare Administration, Business, or related field preferred.
- 3-5 years in a medical office front desk role, with expertise in insurance verification, referral management, and medical records handling.
- Prior experience in training or mentoring staff is strongly preferred.
Competencies:
- Strong communication and interpersonal skills for effective training and mentorship.
- Excellent organizational skills and attention to detail, capable of managing multiple tasks.
- Proficiency with medical office software, including EHR systems.
- Knowledge of HIPAA regulations and patient privacy laws.
- Ability to adapt training techniques for diverse learning styles and develop engaging materials.
- Problem-solving skills to guide staff through complex situations.
- Team-oriented with strong collaboration abilities.
- Commitment to continuous improvement and providing constructive feedback.
Join Our Quest: Ready to make a difference every day? We're calling on heroes like you to revolutionize patient care. Let's make healthcare history together!
Metis Practice Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, marital status, status as a protected veteran, or status as a qualified individual with disability.