Billing Support Coordinator / FT (362)
Description
Job Title: Billing Support Coordinator
Location: San Diego
Job Type: Full Time
Salary Range: $21.00-$30.00 (Based on experience)
About Us:
Metis Practice Solutions is a professional management services organization that values caring, collaboration, and commitment to the independent medical practices in the San Diego community.
Job Description:
The Billing Support Coordinator serves as the primary point of contact for Metis’ clients throughout the setup process and beyond. This role is vital in managing client communications, handling E-faxes, and assisting with various front office tasks.
Key Responsibilities:
- Import charges, apply and post co-payments and adjustments with a minimum of 96% accuracy.
- Input demographics and select appropriate insurance during charge importing.
- Rename, sort, and file incoming client E-faxes (schedules & EOB’s) on the P: drive.
- Organize and batch client EOB Zero’s & Correspondence.
- Identify & post private pays for all locations.
- Update imported charge log for Coders and Account Representatives.
- Process incoming/outgoing mail and collections certified mail.
- Retrieve medical records for specialist appeals and register inpatient surgeons.
- Maintain and update client schedules on the P: drive; communicate any discrepancies.
- Complete various clerical tasks and provide exemplary customer service.
- Act as a point of contact for clients post go-live setup.
- Support front office tasks for clients, including insurance, transactions, and scheduling.
- Manage and assist with client office insurance changes and passwords.
- Create and update Excel insurance login sheets for SmartCare providers.
Qualifications:
- High School Diploma or equivalent.
- Minimum of 6-months billing experience.
- 2+ years of billing experience preferred.
- Knowledge of insurance guidelines (HMO/PPO, Medicare, Medicaid)
- Proficiency with Allscripts, NextGen, EPIC preferred.
- Familiarity with CPT/ICD/HCPS coding and medical terminology.
- HIPPA regulations awareness.
- Multitasking and prioritization skills.
- Proficiency in computer systems, software, and 10 key calculators.
- Excellent communication skills.
- Patient and calm demeanor, high level of customer service.
- Teamwork capabilities and conflict resolution skills.
- Problem-solving abilities for discrepancies, denials, appeals, collections.
- Commitment to confidentiality and adherence to company policies.
- Bilingual Spanish a plus.
What We Offer:
- Comprehensive healthcare package
- Retirement benefits
- Paid Time Off, Sick Time
Join Our Quest: Ready to make a difference every day? We're calling on heroes like you to revolutionize patient care. Let's make healthcare history together!
Metis Practice Solutions are an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability or any other protected class.