Health Information Specialist

Patient Care Support San Diego, California


Position at Metro Family Physicians

Health Information Specialist


Metro Family Physicians Medical Group


 Metro Family Physicians Medical Group, Inc is a Family Medicine practice that believes in strong healthy families and a commitment to individually focused wellness plans that maximize health and wellness for any lifestyle. The Medical Clerk’s role supports our business by maintaining all patient medical records and digitizing documents as required. The primary focus of the Medical Clerk is maintaining medical records in a manner that is compliant with ethical, administrative, legal, and regulatory requirements of the health care system, and always protect patient and employee confidentiality.


  • Organizes and converts all paper files, charts, loose documents, and radiological scans to a digital format.
  • Electronically file lab reports, x-rays, patient information, pharmacy requests, consultations, etc.
  • Analyzes medical records for quantitative deficiencies and forwards completed documents for processing.
  • Checks all pages in the record to verify correct patient information.
  • Communicates with physicians and other departments to facilitate the release of information.
  • Conducts periodic audits of medical records to ensure compliance with standards.
  • Contacts physicians to expedite the completion of medical records and obtains patient authorization to release records as required.
  • Ensures that institutional policies and procedures for maintenance of medical records are followed.
  • Handles problem requests for medical information.
  • Interprets and implements policies relating to disclosure of confidential patient medical information.
  • Processes and closes patient files, including final verification of all information.
  • Analyzes and answers correspondence requests in compliance with applicable policies, procedures, and regulatory requirements/statutes.
  • Delivers messages and incoming faxes to appropriate staff.
  • Transports medical records to and from multiple storage facilities as needed.
  • Travel to other offices as required for medical record projects.
  • Assist in training department personnel as needed.
  • Other duties as assigned.

Required Qualifications: 

  • Minimum 1 years’ experience in medical office/hospital.
  • Excellent in customer service.

Preferred Qualifications: 

  • Bilingual Eng/Spanish (preferred).
  • Medical Administration Certification (Preferred).

Medical Specialties: 

  • Primary Care
  • Family Medicine 



  • Mon-Fri 7:00am-4:00PM (11:00-12:00PM Lunch break)


Hourly Salary Range 

  • $20-$24


Metro Family Physicians Medical Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, marital status, status as a protected veteran, or status as a qualified individual with disability.