MA - Front Desk / Internal Medicine / FT

Patient Care Support Poway, California


Position at North County Internist

North County Internists, a trusted provider of traditional private healthcare, is pleased to announce an exciting opportunity for a skilled and dedicated Medical Front Desk Representative to join our esteemed team. At North County Internists, our mission is to provide patient-centered healthcare with an unwavering commitment to excellence in quality and service. As a single specialty medical group consisting of three highly experienced and board-certified physicians in Internal Medicine, we are proud to offer personalized care to our patients. Our office is conveniently situated in Poway, in close proximity to Palomar Medical Center Poway and other medical facilities. 


We understand the importance of fostering a compassionate and patient-focused environment. Therefore, we are seeking a candidate with exceptional administrative skills, a strong work ethic, and a genuine dedication to delivering outstanding patient service. If you are passionate about providing exceptional healthcare experiences, we invite you to apply for the position of Medical Front Desk Representative at North County Internists. 


Join our esteemed team and be part of a practice that values patient-centered care, individualized attention, and the traditional approach to medicine. Discover more about our practice by visiting our website or contacting us directly. We look forward to reviewing your application and potentially welcoming you to the North County Internists family. 



  • Perform vital sign measurements on patients
  • Room patients and prepare them for their appointments
  • Administer injections as directed by healthcare providers
  • Enter referrals into the system accurately and efficiently
  • Greet patients warmly and create a welcoming environment
  • Verify insurance coverage and ensure necessary authorizations are in place
  • Make phone calls to insurance companies for verification and coordination
  • Collect co-pays from patients and manage payment transactions
  • Answer phone calls professionally and address inquiries or direct them to the appropriate staff member
  • Triage and handle messages effectively, ensuring timely communication
  • Assist with prior authorizations for medications and procedures
  • Maintain an energetic and positive attitude throughout the workday
  • Possess excellent communication skills and interact well with both patients and staff
  • Demonstrate the ability to multitask effectively and efficiently



  • Certificate of completion Medical Assistant (Required
  • Must have experience in multitasking and working well under pressure.
  • Availability to work Monday through Friday from 8:00 am to 5:00 pm with a one-hour lunch break.
  • Bilingual skills (Preferred) 



  • Medical insurance after 90 days
  • 401k after one year
  • Three sick days
  • Five days of paid time off (PTO) after one year


Medical specialties: 

  • Internal Medicine



  • Monday through Friday 8 am - 5 pm, 1 hour lunch



  • Poway


Hourly Salary Range 

  • $18 - $22


North County Internists is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, marital status, status as a protected veteran, or status as a qualified individual with disability.