Shared Apartment Services Careers

Description

The Junior Accounts Receivables Associate performs various aspects of day-to-day account receivable and accounts payables functions for our residents in Chicago on a timely and accurate basis. The Accounts Receivables Associate will perform all activities related to collections of past-due payments from residents in the Chicago portfolio. 

This position will also provide specialized services in the collection process of evictions; including preparing, reviewing and submitting reports for fees, fines, revenues or other monies. Consistently exceed industry standards with outstanding customer service through prompt and courteous service to maximize resident satisfaction.  

This is a full time position WITH BENEFITS. The pay rate for this role is $18/hour.
 
DUTIES AND RESPONSIBILITIES:

• Responsible for maintaining accurate resident financial account records including applying all rent payments, and application fees in accounting software system on a daily basis.
• Generates and distribute resident communications/notices, including payments, balances and account reconciliations (i.e. late payment notices, small balance letters, eviction notices, returned check memos).
• Responds to client and leasing agent inquiries (written and verbal) regarding resident and prospective resident accounts.
• Process resident and prospective resident refunds (e.g. refund administration fees for declined residents and double payments from residents).
• Complete write-offs after 60 days on uncollectable balances from former residents and sending to outside collections agency.
• Makes regularly scheduled collection requests to residents (via telephone, email, text, etc.) when accounts become delinquent.
• Deliver 5-day notices for non-payment of rent and appear in court for evictions cases if needed.
• Organizes and file all applicable reports, leases, and paperwork. Enter all traffic, telephone calls, leases, cancellations, renewals, daily, etc. activity into Salesforce.
• Understands, applies, and complies with all company policies and procedures and all federal, state, and local laws.

QUALIFICATIONS

• Experience: 2+ years of related accounting experience required. Experience in a multi-family property management preferred.
• Education: Bachelor’s degree in accounting or business or equivalent work experience preferred
• Technology:  Strong computer skills including Microsoft Office proficiency, especially Word and Excel. Experience in Salesforce preferred.
• Great communicator:  Providing amazing experiences requires the ability to communicate professionally and through legible writing

BENEFITS AND PERKS:

• Robust Benefits package including Medical, Vision & Dental Insurance, 401(K) with Company Match.
• 30% Rent Discount for full-time employees.
• Educational Reimbursement.
• Opportunities for professional development and career growth.

Please be advised that ALL new hires will be required to successfully complete a criminal background investigation prior to employment. The receipt of satisfactory responses to reference requests, and the provision of satisfactory proof of an applicant's identity and legal authority to work in the United States are also required.