Sales Support Administrator

Finance/Customer Service Overland Park, Kansas


Company Overview

RTS Financial, a Shamrock brand, is a factoring company that provides working capital solutions to businesses across multiple industries, primarily trucking and oilfield services. By providing accounts receivable financing, we help our customers build the cash flow necessary to grow their companies.

Shamrock Trading Corporation is the parent company for a family of brands in transportation services, finance and technology. Headquartered in Overland Park, KS, Shamrock has regularly been named one of the Kansas City Business Journal's "Best Places to Work." We also have offices in Chicago, Dallas, Laredo, Midland, Nashville and Atlanta.


The Sales Support Administrator must be able to perform the following tasks, among others:

  • Process prospective client applications by way of review of external documentation and internal notation into the Sales platform.
  • Draft and create prospective client agreements per specifications provided by the Business Development Manager.
  • Identify discrepancies between opportunity details, contract language and rate structures.
  • Manage, support, and own a subsection of the active Sales department.
  • Review current client statistics to facilitate in agreement modifications and complete any resulting agreement amendments.
  • Assist with peer reviews as needed.
  • Review, prioritize, and present prospective clients to Legal for underwriting, assist Legal in filing UCC documents, and correct and follow up on rejected tax documents.
  • Assist the Business Development Manager in communication with outside parties as it relates to results from Due Diligence searches.
  • Track and report monthly deal count and notate internal/external agents into the Operations platform.
  • Assist in the Business Development Manager’s preparedness for prospective client presentation to upper management daily, provide awareness to any needed documents, and finalize approval process through the execution of agreements.
  • Manage communications through Sales fax line.
  • Work closely with the Onboarding, Underwriting, and Operations teams to ensure proper communication and flow of incoming accounts.
  • Other duties as assigned.

  • Bachelor’s degree in Business or related field
  • Ability to work in a fast paced team environment
  • Clear understanding of all processes related to RTS Financial operations: buyouts, account set up, deal implementation, RTS Credit, etc.
  • Basic sales experience and understanding of sales processes
  • Strong organizational skills and ability to prioritize tasks
  • Ability to communicate with prospective and existing customers
  • Ability to use and navigate within Factorsoft and CRM
  • Strong customer relationship skills; Results-oriented with a strong sense of urgency
  • Team player
  • Effective verbal, written and interpersonal communication skills

Benefits Package

At Shamrock we hire bright, ambitious people and give them the tools they need to be successful. By investing in training and development, we hope to become a long-term career for employees, where there are always opportunities for advancement. Shamrock also offers a premier set of benefits for employees and their families:  
  • Medical: Fully-paid healthcare, dental and vision premiums for employees and eligible dependents 
  • Financial: Generous company 401(k) contributions and employee stock ownership after one year 
  • Wellness: Onsite gym, jogging trail and discounted membership to nearby fitness center 
  • Work-Life Balance: Competitive PTO and paid leave options