Sumitomo Electric Wiring Systems, Inc. Careers

Description

• Plan, direct and coordinate the storage and distribution of automotive products for OEM, PIA Automotive Accounts. Resolve demand related problems both internally and externally.    
• Ensures exact delivery and excellent customer service through fast and accurate processing of orders, communication and coordinating with other departments to resolve inquires.   
• First point of customer contact for general inquiries such as inventory, scheduling, shipping, calendar schedules, shortages, promise dates, etc.
• Build and maintain a good business relationship with clients by providing prompt and accurate service so as to promote customer loyalty and satisfaction.
• Responds to and provides solutions for customer’s complaints through the creation of 8D, STR or customer specific corrective action reports.
• Responsible for data integrity of reports being submitted and data being entered within the customer specific programs.
• Continuously train and develop the SEWS team with the knowledge and understanding of all customers procedural requirements in order to achieve 100% on-time delivery performance and customer satisfaction.
• Review, process and distribute customer orders, inventory reports by FIFO, QA requests, customer labels, SPCL’s, DLC’s, rework instructions and shipment schedules.
• Initiate and direct meetings to support the supply chain order to plan for future customer orders and/or eliminate current shortages and past due orders as well as eliminate obsolescence.
• Program management activities related to internal/external costs, production problems, delivery and performance ratings; MMOG activities and corrective action requests.

• Work Experience: 3 - 5-year minimum experience in production and/or material planning and warehouse operations.
• Education: Bachelor's degree with concentration on Supply Chain Management or similar study preferred.
• Skills/Certifications: English fluency required.
• Business Spanish reading, typing, and speaking proficiency required.
• Proficient Microsoft Applications (Excel, Access, power point, word) skills required.
• Strong mathematical skills required.
• Excellent oral and written communication skills required.
• Must be able to perform in a stressful environment.
• Sequential manufacturing / scheduling / international business / import experience preferred
• FORD system, FCA esupplierconnect portal experience preferred.
• Others: Knowledge of the effective manufacture and distribution of finished goods, primarily on Automotive industry.