Anaplan Architect/Master Anaplanner | 25206

IT Santa Clara, California Chicago, IL


Central Anaplan Architect (Master Anaplaner)

ServiceNow is changing the way people work. With a service-orientation toward the activities, tasks and processes that make up day-to-day work life, we help the modern enterprise operate faster and be more scalable than ever before.  

We’re disruptive.  We work hard but try not to take ourselves too seriously.  We are highly adaptable and constantly evolving.  We are passionate about our product, and we live for our customers.  We have high expectations and a career at ServiceNow means challenging yourself to always be better. 


This role is core to the Service Now’s Enterprise Anaplan Center of Excellence. This team consists of with key business and IT and are responsible for designing, implementing and supporting critical business solutions and processes on the Anaplan platform. This is a key position in a fast-paced high-tech company, utilizing a leading-edge technology environment.  The central Anaplan architect will provide architectural guidance and establish best practices on Anaplan for initiatives across the company. The ideal candidate will also mentor other Anaplan model builders apart from have a deep understanding of Anaplan platform. The candidate will also have an good understanding of the end-to-end Financial Planning & Budgeting Process, including forecasting, headcount planning, spend management and leverage this knowledge to design and deliver the necessary solutions. 


  • Responsible for maturing the Anaplan CoE and establish governance and end to end solution architecture across the Anaplan platform
  • Provide direction and leadership in promoting and implementing best-practice solutions in Anaplan (business processes and application functionality)
  • E2E Anaplan architect across all models/functions (See the big picture)
  • Defines Methodology, Standards & Best practices in Anaplan
  • Manage Data Integrations & Data HUB – Partner with extended IT teams like integration, Datawarehouse
  • Anaplan platform owner - Oversight on all Anaplan Models cross functions (Best practice, Sign off, Standards etc.)
  • Manage enterprise roadmap as defined by COE
  • Provides technical direction in the implementation of large-scale, Anaplan projects.
  • Work closely with our CoE and business partners to fully understand the pain points, and areas of improvements across the platform.
  • Review statistics, validate or challenge the way things have always been done and identify areas for process and/or support tool improvements and efficiencies  
  • Leverage business process knowledge and expertise in Anaplan area to drive business process improvements
  • Work with business analysts and Architects to convert business problems into technical solutions.

Minimum requirements:

  • Deep experience with a Anaplan application and other solutions related to planning
  • Experience and understanding of a SAAS business environment
  • Atleast 2 years Anaplan experience preferably in the software / SaaS companies
  • Minimum 10 years’ experience in designing and building planning solutions like SAP BPC or Hyperion or Cognos
  • Understands how to translate for example  what business  wants to do in Anaplan, not just taking an existing poor process done in excel or other tool and re-creating it in Anaplan
  •  Minimum 5 years supporting FP&A or Accounting or Sales Finance business function
  • Certified in Anaplan and preferably a master Anaplanner
  • Working knowledge of end-to-end business processes as it pertains to Finance & Sales
  • Excellent communication skills with the ability to impart ideas in both technical and user-friendly language
  • Highly motivated and driven, with keen attention to detail and the ability to multi task in a self-managed environment
  • Demonstrated lead experience in systems integration. Experience in integrations with CRM, HCM, Financial Planning, etc. is a plus.
  • Customer-centric and Service minded
  • Ability to develop documentation for training and user procedures.

We provide competitive compensation, generous benefits and a professional atmosphere. This is a very collaborative and inclusive work environment where individuals strong on aptitude and attitude will have an opportunity to grow their professional careers through working with some of the most advanced technology and talented developers in the business.

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, or veteran status. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at for assistance.