Now Productions Live technical director | 30800

IT Santa Clara, California San Diego, California


Now Productions | Technical Director

As we continue to increase touchpoints with employees and customers virtually, ServiceNow is looking for a technical director to direct the execution of our high profile internal/external broadcast programs (company all hands, department org all hands, virtual marketing, etc). The position will sit with the company’s Information’s technology team while working with multiple partners throughout other pillars of the organization.

Prospective candidate will bring rich experience managing end to end live streaming broadcasts to both internal and external audiences.  This includes overseeing live event production teams as well as a deep knowledge of advanced production signal chain, video conferencing, and social media platforms. Equally important is your ability to remain cool under pressure, be prepared for the inevitable technical hiccups, and ultimately keep the broadcast running smoothly.


  • Create a virtual production and end to end broadcast services.
  • Manage the seamless broadcast and replay of virtual events through leading platforms, such as Facebook, YouTube, Zoom, ON24, or others.
  • Work within digital events team to build out, operate and maintain production facilities
  • Manage event logistics and budgets
  • Work alongside producer as lead technical expert during live events
  • Work with vendors where needed to troubleshoot issues, install upgrades, and maintain functionality
  • Assist with future strategy and design for scaling events globally
  • Collaborate closely with marketing and business stakeholders to ensure successful event engagement and audience.
  • Maintain quality control of all event assets, ensuring all guest hosts, speakers, and moderators are represented correctly with their titles, CTA’s, and associated assets.
  • Work closely with AV engineering team to develop and deploy virtual broadcast systems (vMix, Tricaster, Wirecast, etc.)
  • Create/Develop training material, templatize documentation, and project folder workflow for LIVE and video production services.
  • Work closely with the design team to improve the quality, look, and feel, on all content deliverables and Live broadcast events. 
  • Supervise or execute post-event archiving, hosting, and/or deliverables.

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, or veteran status. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at for assistance.