Senior Broadcast Production Engineer | 23533

IT Santa Clara, California


Job Title: Senior Broadcast Production Engineer

Location: Santa Clara, CA



ServiceNow is seeking a seasoned broadcast production engineer with experience in fast paced live-event production environments. This key role is responsible for all production engineering and technology including control room design and workflow build-out. An ideal candidate will have advanced knowledge of production hardware such as video switching, video/audio routing and patch bays, manned and PTZ cameras, audio mixers, microphones, scan conversion, recording devices, Crestron hardware, and Zoom integration. This senior engineer will also play a vital role on crew during live events at ServiceNow with global audiences of 10,000+ people. This role requires extremely adept troubleshooting skill and a passion for providing amazing experiences to our employees in a rapidly growing environment.





  • Work within digital events team to build out, operate and maintain production facilities
  • Work alongside producer and technical director as lead technical expert during live events
  • Work with vendors where needed to troubleshoot issues, install upgrades, and maintain functionality
  • Assist with future strategy and design for scaling events globally
  • Create documentation when needed on best practices and procedures
  • Assist with training crew members and stakeholders


Skills/Technologies Used:


  • Video production switchers (Broadcast Pix and Ross expertise a plus)
  • Digital & analog audio mixing consoles (Soundcraft Performer a plus)
  • RF & WAP-based wireless mic systems
  • DANTE & audio DSP (Biamp Tesera a plus)
  • Zoom platform and related hardware
  • Adobe Creative Cloud apps (Premier and After Effects essential skills)
  • Non-linear/HDD recording devices (AJA & Atomos expertise a plus)
  • Video signal scan conversion and scaling
  • HDMI and HDCP protocol expertise
  • MacOS and Windows power-user on both platforms
  • Knowledge of determining video codecs, formats, resolutions and transcoding
  • IP/MAC address management of LAN/WAN-based devices
  • A/V infrastructure switchers (Crestron a plus)



ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, or veteran status. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at (408) 501-8550, or for assistance.