Senior Solution Consultant | 31258
Senior Solution Consultant
ServiceNow is changing the way people work. With a service-orientation toward the activities, tasks and processes that make up day-to-day work life, we help the modern enterprise operate faster and be more scalable than ever before.
We’re disruptive. We work hard but try not to take ourselves too seriously. We are highly adaptable and constantly evolving. We are passionate about our product, and we live for our customers. We have high expectations and a career at ServiceNow means challenging yourself to always be better.
ServiceNow is currently seeking a Senior Solution Consultant to work in our German Commercial team, to capitalize on the company's momentum and help reinvent information technology management across Germany. The Senor Solution Consultant will provide expert level business and technical solution consultancy during the pre-sales process in support of the direct sales force and partners, principally through proposal production, ServiceNow product demonstrations and the scoping and delivery of in-depth Proof-of-Concepts.
What you get to do in this role:
- Team with the sales personnel in the qualification of customer needs and performing pre-demo needs analysis
- Provide technical expertise and support for the German Solution Consulting team, including developing solutions for customer issues
- Demonstrations of the product, both standard and tailored to prospects and existing customers, both onsite and via web conference.
- Generation of product demo scripts and scenarios and maintaining demonstration environment(s)
- Scoping and delivering Proof of Concept/Proof of Value engagements with prospects
- Responding to Request for Information/Proposal documents
- Staying current on product developments/releases to a level required for demo and POC/POC
- Supporting Marketing events – user conferences, trade shows, webinars etc
- Staying current on competitive analysis and understanding differentiators between the company and its competitors.
- Responsible for understanding business and technical problems addressed by the solutions including key regulations, business drivers, evolving business needs, security etc.
- Interface with partners on commercial opportunities in an advisory capacity.
In order to be successful in this role, we need someone who has:
- Pre-sales experience, ITSM experience would be advantageous (Tool or business process).
- Exhibits prior and current technical expertise in web technology and the ability to learn new technology.
- Strong communication and presentation skills.
- Understanding of and experience selling to enterprise IT architecture.
- Background in ITIL, Service Management, Asset Management, IT Management.
- Strong understanding of selling through partners.
We provide competitive compensation, generous benefits and a professional atmosphere. This is a very collaborative and inclusive work environment where individuals strong on aptitude and attitude will have an opportunity to grow their professional careers through working with some of the most advanced technology and talented developers in the business.
ServiceNow is an equal opportunity employer, committed to building a diverse and inclusive company where employees feel that they belong. This means that individuals seeking employment at ServiceNow are considered without regard to race, colour, religion or belief, sex, sexual orientation, gender identity, pregnancy, national original, age, disability, or any other characteristic protected by law. If you are an individual with a disability which is likely to affect you during any part of the application process, you may contact us at [email@example.com] so that we can consider whether we can make any adjustments to the process.