Sales Operations Specialist | 25186

Sales Waltham, Massachusetts


Description

Sales Operations Specialist
Location: Waltham, MA


ServiceNow is changing the way people work. With a service-orientation toward the activities, tasks and processes that make up day-to-day work life, we help the modern enterprise operate faster and be more
scalable than ever before.

We’re disruptive. We work hard but try not to take ourselves too seriously. We are highly adaptable and constantly evolving. We are passionate about our product, and we live for our customers. We have high expectations and a career at ServiceNow means challenging yourself to always be better.

ServiceNow is currently seeking an experienced Sales Operations Specialist for our North American operations. This is an opportunity to work within an organization on a rocket-ship trajectory with an industry leading technology and amongst some of the brightest and most passionate professionals in the business.

What you get to do in this role:

  • Aligned to several Americas regions and territories, the Sales Operations Specialist will support the forecasting process and advise the sales force in commercial sales transactions.
  • Attend regional forecast calls and perform pipeline analysis to ensure forecast accuracy
  • Analyze and review current customer licensing, products and usage and identify new revenue opportunities
  • Suggest creative pricing and payment solutions balancing customer need and pricing policies.
  • Review Quotes and Order Forms for accuracy and completeness.
  • Ensure all Orders are approved within pricing and discount policies.
  • Interface to Deals Desk, Finance and Legal as needed (i.e. revenue recognition)
  • Interface with Order Management to ensure accuracy of booked sales opportunities in the ServiceNow sales automation tool.
  • Support sales organization’s requirement for Customer licensing compliance
In order to be successful in this role, we need someone who has:
  • 2-4 years of proven experience of Sales Operations in a software sales organization
  • Organized, with excellent attention to detail and the ability to work in a fast paced environment
  • Proficient in PPT, Word, and Excel
  • Experience with a CRM system
  • Has been in a role supporting Sales Reps and Sales Territories
  • Strong listening, analytic and organizational skills
  • Ability to prioritize to meet business needs
  • Effective communicator, both written and verbal
  • Team Player with positive attitude ready to work in a fast paced environment
  • Selling Software as a Service is a plus
  • Results Driven

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, or veteran status. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at (408) 501-8550, or talent.acquisition@servicenow.com for assistance.