Senior Director, Sales Finance & Commercial Operations - Inside Organization | 28212

Sales Santa Clara, California


Description

Senior Director, Sales Finance & Commercial Operations – Inside Organization

Location: Santa Clara, CA


ServiceNow is changing the way people work. With a service-orientation toward the activities, tasks and processes that make up day-to-day work life, we help the modern enterprise operate faster and be more scalable than ever before. 

We’re disruptive. We work hard but try not to take ourselves too seriously. We are highly adaptable and constantly evolving. We are passionate about our product, and we live for our customers. We have high expectations and a career at ServiceNow means challenging yourself to always be better.

The Role

We are looking for a Senior Director, Sales Finance & Commercial Operations to support the Inside Sales Organization.  The ideal candidate will have deep experience working with sales; understanding sales planning and operations, and have experience working in a fast-paced environment undergoing rapid expansion and change.

A strong understanding of enterprise software selling processes is preferred. The ideal candidate must be able to manage and scale the team to support the business while partnering effectively with sales leadership to develop and manage key processes in support of the customer sales cycles.

This role is responsible for partnering with the VP, Inside Organization to provide financial and operational guidance in support of renewals sales, Commercial Inside sales, and the Enterprise Sales Associates.  This Inside Organization is a support organization to the subscription Account Executives.  The Sales Finance & Commercial Operations leader will focus on the development of key KPI’s and operational processes to help drive the business, while also growing and developing a team of talented individuals.

What you get to do in this role:

  • Trusted business partner to the VP, Inside Organization and the senior leadership team
  • Provide business partners with actionable insights into business drivers, financial performance and risks in the form of regular and ad-hoc reporting
  • Develop and evolve key performance metrics to help optimize sales productivity and influence executive decision-making
  • Operationalize various programs and initiatives to help Sales sell better/more. Programs include but not limited to sales forecast, deal review and pipeline management, target accounts and product use case documentations.
  • Lead annual planning activities which includes but not limited to financial modeling, coverage alignment, quota setting and influencing sales compensation plan design
  • Identify and drive cross-functional initiatives to improve process, systems and automation to help the business scale
  • Manage and develop a global team, while scaling to meet the demands of the business in a hyper growth environment
  • Collaborate cross-functionally (eg: Sales, Customer Success, SOPS, Revenue, Legal, Compliance) to enable or drive projects and initiatives as the business representative for the Inside Organization

In order to be successful in this role, we need someone who has

  • 12+ years of Sales Finance/Sales Operations experience
  • Bachelor’s degree in Finance/Operations, MBA or advanced degree preferred
  • Minimum 5+ years of experience managing, developing and building teams
  • Proven ability to collaborate and build relationships at all levels of the organization
  • Ability to lead and influence stakeholders
  • A “can do” attitude and “roll up your sleeves” player-coach mentality
  • Ability adapt to change quickly and is comfortable working in a face-paced environment
  • Strong analytical and problem-solving ability
  • Advanced Microsoft Excel and PowerPoint skills required. Proficiency with PowerBI, Anaplan, and/or Tableau/SQL a plus.

We provide competitive compensation, generous benefits and a professional atmosphere. This is a very collaborative and inclusive work environment where individuals strong on aptitude and attitude will have an opportunity to grow their professional careers through working with some of the most advanced technology and talented developers in the business.

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, or veteran status. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at (408) 501-8550, or talent.acquisition@servicenow.com for assistance.

 

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, or veteran status. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at (408) 501-8550, or talent.acquisition@servicenow.com for assistance.