Senior Director, Security Operations | 30375

Engineering, Infrastructure and Operations Santa Clara, California San Diego, California Kirkland, Washington Chicago, IL


Job Title: Senior Director, Security Operations
Location: Santa Clara or San Diego CA, Seattle, WA, Chicago IL



Work matters. It’s where we spend a third of our lives. And the workplace of the future is going to be a great place. We’re dedicated to bringing that to life for people everywhere. That’s why we put people at the heart of everything we do.

People matter. Our people have a passion for learning, building, and innovating. Whether you’re an engineer, a sales professional, a finance professional, or anything in-between, our roles aim to provide each person with meaningful impact and plenty of space to grow


As the Senior Director of Security Operations, you will be responsible for creating and executing the security strategy in a rapid growth environment to protect ServiceNow and our customers.  Reporting to the CISO this role will guide a diverse team of highly skilled cyber security professionals, including a 24/7 Security Operations Center, Threat Hunt, Intel, Red Team, Telemetry and all supporting security operations for the company.

You will be expected to populate and maintain a multi-year roadmap, obtain key stakeholder sponsorship, establish governance and drive measurable and repeatable delivery of outcomes.  Successful candidates will have a validated track record in hands-on approach to maturing attack and defense capabilities in highly targeted environments at scale.  Success for the role will be the delivery of a Security Operations program that is globally recognized by our customers and partners, that is positioned to address, contain, and drive successful resolution to any cyber situation.   


  • 10 years security operations experience specifically with enterprise systems and/or cloud security
  • Deep understanding of security attacks and defense techniques
  • History of building and leading high performing global teams
  • Ability to articulate complex issues to executives and customers
  • Process and automation expertise and planning
  • Outstanding eye for managing, motivating, mentoring and hiring top talent


ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, or veteran status. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at for assistance.