Site Reliability Engineer Intern | 23962

Engineering, Infrastructure and Operations Sydney, New South Wales


Site Reliability Engineer Intern
This position requires permission to work full time in Australia.

ServiceNow is changing the way people work. We are redefining markets and changing the perception of enterprise software. Our cloud platform allows enterprises to bring together business strategy, application design and operations in a powerfully simple solution.

We are delighted to offer two fixed term 12-month, full time, paid internships within our Site Reliability Engineer (SRE) team. The positions are based at our Sydney office.

You will be working with some of the smartest engineers in the field and they will work closely with you to provide you with top rate on-the-job training and experience. This is an unmissable opportunity for a talented student.

What is in for you during your internship?

  • Exposure to an infrastructure that spreads across six continents.
  • Learn how to maintain the reliability of this environment.
  • Work or develop automation techniques whenever repetitive tasks are identified.
  • Learn the monitoring techniques required for a global scale operation.
  • Work on interconnected datacenters on a constantly scaling infrastructure.
  • Upskill yourself in technologies like: coding, Linux, databases, cloud, web apps, etc.

Who should apply? 

The program is open to students on their final year or who have recently graduated on a Computing Science, Software Engineering or related technical degrees.

We are looking for candidates who have:

  • Exposure to an IT environment such as computer support or a technical role.
  • Strong attention to detail, communication skills and customer services.
  • Availability to work on 4x10 shifts that cover one weekend day.
  • Permission to work in Australia.

About the SRE team

The SRE team is a group of highly technical engineers who are tasked with maintaining and developing the reliability, scalability and performance of the ServiceNow infrastructure. The SRE is empowered to drive technical resolutions across the technology stack from hardware through to application and all stops in between. They are also tasked with driving forward the operability of the platform to drive down the number of incidents and to reduce MTTR.

To accomplish this the team combines software development, networking and systems engineering expertise with a strong desire to be challenged by problems of scale and complexity and to make services better for our customers.

And finally ServiceNow as a company

You already know that ServiceNow is changing the way people work. Due to the success of our products we are experiencing growth in virtually all areas of our organisation.

To sustain our growth, we are looking for drivers - people who thrive on responsibility and live for the next big challenge. We seek to employ the brightest and most forward-thinking talent on the planet, and we want to hire people who have their best work ahead of them, not behind them. Accelerate your career and succeed in an environment where you can make an impact daily. We invite you to join in to stand out.

We are a dynamic and rapidly growing software company with a strong sense of dedication to our customers. We work hard but try not to take ourselves too seriously. This is a very collaborative and inclusive work environment where individuals strong on aptitude and attitude will have an opportunity to grow their professional careers through working with some of the most advanced technology and talented developers in the business. We provide competitive compensation, generous benefits and a professional yet relaxed atmosphere.


ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, or veteran status. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at (408) 501-8550, or for assistance.