Account Development Rep | 31484

Marketing Tokyo, Japan



We’re the fastest growing enterprise cloud software company in the world above $1 billion. And we believe it’s great people who will keep us there. We hire carefully, we hire the best, we celebrate our people. Come join our Sales A-team.

Account Development Representative

Location: Tokyo

ServiceNow is changing the way people work. With a service-orientation toward the activities, tasks and processes that make up day-to-day work life, we help the modern enterprise operate faster and be more scalable than ever before.

We’re disruptive. We work hard but try not to take ourselves too seriously. We are highly adaptable and constantly evolving. We are passionate about our product, and we live for our customers. We have high expectations and a career at ServiceNow means challenging yourself to always be better.

What you get to do in this role:

Establish, develop and grow new business relationships over the telephone with influential contacts within Key Accounts within ASEAN.

Meet or exceed Monthly, Quarterly and Annual sales objectives.

Focus on understanding an organization’s business drivers, challenges, pain points and how ServiceNow solutions map to these.

Leverage existing installations and relationships into projects, departments and divisions to identify new opportunities to pass to the Field Account Executives

Align with Field Account Executives to effectively devise territory plans and account profiles

Facilitate resources necessary to further sales cycle such as Solution Consultants, Customer Services, Marketing, etc.

Provide timely and accurate information to management such as forecasting, territory plans, business objectives etc.

Utilise and leverage internal technology to manage marketing leads effectively and in a timely manner

Effective Data Management through internal and external sources such as CRM, social media, search engines and press

Working towards daily, monthly & quarterly KPI metrics such as Calls Made, Talk Time, Appointment Setting

Follow a clear and defined Qualification Process.

Occasion travel for training and/or meetings may be required.

In order to be successful in this role, we need someone who has:

The role will cover Enterprise accounts for Japan

A demonstrable track record of success within a telemarketing, lead generation, cold calling or new business sales capacity (ideally within the Enterprise space)

Experience in selling enterprise class solutions such as call-centre an advantage

A thorough understanding of the sales process and the ability to navigate and progress long, complex sales cycles

Sales force automation, enterprise resource planning or other IT infrastructure management (monitoring and discovery) technologies a definite plus.

Presentation skills via web based tools will be a distinct advantage

Excellent listening, verbal and written skills

Excellent relationship building skills – Ability to build meaningful business relationships with ServiceNow customers, prospects and internal colleagues

Persistent and dependable, especially with attendance, deliverables and deadlines

Able to adapt to a constantly changing environment; flexibility to work extended hours during peak periods if needed.

We provide competitive compensation, generous benefits and a professional atmosphere. This is a very collaborative and inclusive work environment where individuals strong on aptitude and attitude will have an opportunity to grow their professional careers through working with some of the most advanced technology and talented developers in the business.

ServiceNow is an equal opportunity employer, committed to building a diverse and inclusive company where employees feel that they belong. This means that individuals seeking employment at ServiceNow are considered without regard to race, colour, religion or belief, sex, sexual orientation, gender identity, pregnancy, national original, age, disability, or any other characteristic protected by law. If you are an individual with a disability which is likely to affect you during any part of the application process, you may contact us at [] so that we can consider whether we can make any adjustments to the process.