Senior Solution Consultant - Alliances and Channels Ecosystem (ACE) | 24728

Sales Remote, California


Senior Solution Consultant, Alliances & Channels Ecosystem (ACE)
Location(s):  Remote, US (anywhere)

ServiceNow is changing the way organizations work. With a service-orientation toward the activities, tasks and processes that make up day-to-day work life, we help the modern enterprise operate faster and be more scalable than ever before. 

We’re disruptive. We work hard but try not to take ourselves too seriously. We are highly adaptable and constantly evolving. We are passionate about our product, and we live for our customers. We are proud of our culture. We have high expectations and a career at ServiceNow means challenging yourself to always be better. 

ServiceNow is seeking a Senior Solution Consultant aligned to support our largest and most strategic GSI (Global Strategic Alliance) Partners.  In this role, you will be expected to provide technology strategy, solution development and on-going communication of the latest ServiceNow solutions/capabilities.  Additionally, you will be responsible for evangelizing ServiceNow mindshare to our partner community to enable them to increase their own consumption, evolve our solutions, sell effectively to their customers, and extend the ServiceNow value proposition. 

As a Senior Solution Consultant, you will:

  • Take a lead role in delivering and managing the technical and strategic enablement and pre-sales services for our GSI Alliance and Channels Partners and their end customers
  • Evangelize the ‘Service Management ‘message to our partners and clients while conceptualizing, creating and promoting ‘Outside the IT’ offerings, including the governance and operating model to support this
  • Create long term enduring relationships with the senior partners and industry segments to understand their go to market strategy and support their client pursuits.
  • Execute a firm wide awareness plan to drive mindshare of ServiceNow within the Partner Communities
  • Identify/collaborate on business development opportunities for market differentiated offerings based on the ServiceNow platform
  • Promote ServiceNow training tools, sales tools and content, and information resources available to our Partner organizations, including on-going updates of platform/application advancements.
  • Provide oversight on, and ensure successful completion of Partner initiatives and any necessary RFx assistance.
  • Provide mentoring and training to peers and other colleagues within our organization.
  • Collaborate, actively share knowledge, and promote best known methods amongst other ServiceNow Solution Consulting team members
  • Travel for Partner, Customer, and Organizational activities


  • Working knowledge of modern web technologies and cloud computing
  • Excellent understanding of the architectural principles for cloud based platforms that include SaaS, PaaS, multi-tenancy, and automation
  • Intrinsically curious and passionate about researching current and emerging technologies and developing innovative solutions
  • Talented at explaining complex topics clearly and concisely, and effective at providing practical guidance
  • Experience working with Alliance and Channel Partners in both “Sell To” and “Sell Through” opportunities
  • Previous consulting experience - preferably with a recognized Tier 1 consulting organization
  • Significant technical pre-sales experience, preferably with CxO conversation and strategy focus
  • Superb problem-solving skills and logical thinking ability
  • Superior verbal and written communication skills, including facilitation skills
  • Enterprise architecture experience a plus
  • Undergraduate degree in Commerce, Computer Science, Engineering etc.
  • Must be experienced in business development

Experience that will help you stand out:

  • Experience developing on competitive platforms
  • Enterprise architecture
  • Ability to converse outside of ‘core IT’
  • ServiceNow platform development experience
  • ServiceNow certifications

We provide competitive compensation, generous benefits and a professional atmosphere. This is a very collaborative and inclusive work environment where individuals strong on aptitude and attitude will have an opportunity to grow their professional careers through working with some of the most advanced technology and talented developers in the business.  

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, or veteran status. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at (408) 501-8550, or for assistance.