Compensation Program Manager | 31094

Human Resources Santa Clara, California


Compensation Program Manager

Santa Clara, CA

ServiceNow is changing the way people work. With a service-orientation toward the activities, tasks and processes that make up day-to-day work life, we help the modern enterprise operate faster and be more scalable than ever before

We’re disruptive.  We work hard but try not to take ourselves too seriously.  We are highly adaptable and constantly evolving.  We are passionate about our product, and we live for our customers.  We have high expectations and a career at ServiceNow means challenging yourself to always be better.

This role creates and delivers a compelling compensation value proposition for our employees and candidates alike, linking all programs to our vision and accelerated growth.  You will play a key role, providing analytic support in the design, development and implementation of business group specific and global compensation practices and programs.

What you get to do in this role: 

  • Lead the market analysis process and recommend changes to the salary structure and equity programs
  • Use quantitative and qualitative analysis identify problems, develop hypotheses and recommend solutions to compensation programs and processes
  • Provide support on compensation projects including but not limited to - compensation policies and practices, compensation content delivery and refresh. Special projects could come up from time to time and require this role to be part of those projects
  • Support the business groups in modeling of business specific variable pay design
  • Play a key role in the execution of semi-annual bonus program and pay planning cycles
  • Support and provide proactive guidance to monitor and maintain our competitive positioning, balancing internal equity and external competitiveness
  • Partner closely with the recruiting organization in the analysis of offers to ensure sound, compelling and attractive offers are extended to secure the necessary talent to scale us to our projected growth in this challenging market
  • Monitor external trends and recommend required changes to ensure compliance with global pay regulations
  • Work with HR systems team to implement and test systems changes
  • Support the development of compelling compensation trainings
  • Partner with cross functional teams to develop dashboards and analytic models to provide business insights and interpret market or internal trends

In order to be successful in this role, we need someone who has:

  • BS Degree plus 5+ years of compensation experience, preferably in a large multi-national company in the high technology sector
  • The ideal candidate will have an analytical mind, an organized work style, a keen eye for numbers and patterns, and the ability to work both strategically and tactically to carry out successful changes and programs
  • Expert knowledge of compensation salary planning, incentive programs, equity plans, market pricing and analytics
  • A working knowledge and awareness of labor laws related to pay
  • Advanced Excel skills
  • Workday experience preferred

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, or veteran status. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at for assistance.