IT Technician

Information Technology Dallas, Texas


Description

In the nutshell: 
We are looking for an IT technician to join our IT global department!

The Semperis Story

Semperis combines world-class expertise and leading-edge technology to deliver identity-driven enterprise protection. Our customer-vetted technology is trusted around the globe. Semperis’ product platform provides a fully automated Active Directory Disaster Recovery solution as well as total visibility into directory services modifications, granular restores, and speedy remediation of Active Directory disasters.

Semperis puts people first.

From our customers and partners to our culture of engineers and experts, we understand that people are our assets. Our talented employees, contribute to the Semperis culture that champions strategic vision, innovation, intelligent and precise solutions.

Working as a team alongside our world-class technical experts is both interesting and developing, and leads to a “Force for Good” product.

We believe our success is led by teamwork, diversity, eye-level management, personal and professional development, and reaching self-fulfillment. With teams in the USA, Canada, Israel, Europe, and APAC; you’ll be working alongside top Technology & Security experts from all over the world without a preference for culture, gender, race, age, or religion; we believe in people!


The role:

As Semperis IT technician, you will work maintaining and monitoring the computer systems and networks for Semperis. You will be tasked with solving technical issues and will also assist employees across all global departments with their technical requirements. You will report to our Global IT manager. 


Responsibilities:

  • Install and configure software and computer systems.
  • Onboarding and off boarding employees.
  • Troubleshoot and resolve issues with software or hardware.
  • Maintain procedures and reports that provide technical support to the entire organization.
  • Support the implementation of new solutions or applications.
  • Percurrent of new computers and other equipment for employees. 
  • Ensure the security of data, network access, and backup systems
  • Respond to ongoing malfunctions and investigate information security events.
  • Establishing and supporting the organization's cloud-based applications and information systems.

 Requirements:

  • Experience in executing IT/IS projects
  • Experience with hands-on in IT systems, networking, and services.
  • Experience and knowledge with enterprise systems (MS 365 suite, cybersecurity solutions, networking and systems administration, data storage systems).
  • Excellent communication skills in English.