Vice President, Sales Operations

Operations Boston, Massachusetts


Description

 

With more than $150M in funding, 100% year over year growth for the past five years and a recent billion-dollar valuation, Seismic is the leader in the enterprise sales enablement software space. Using leading edge cloud technologies and web enabled solutions, we are innovating and solving complex problems to help the world’s top companies improve collaboration and content delivery between marketing and sales. Headquartered in San Diego and with more than 600 employees across the globe, Seismic is privately held by its executive team and investment firms General Atlantic, JMI Equity, Jackson Square Ventures, Lightspeed Venture Partners, and T. Rowe Price.

As a VP of Sales Operations, this person will support the sales organization in all facets of operational efficiency, including performance analysis, goal management, compensation modeling and documentation, rules of engagement, sales and business process design, system development, project management, approval management, and escalation.

Responsibilities:

  • Support data capture, customer document tracking, and sales processes for teams working to grow market share with corporate customers
  • Coordinate sales forecasting, planning and budgeting processes used within the sales organization
  • Proactively monitor and strive to maintain high levels of quality, accuracy, and process consistency in the sales organization’s planning efforts
  • Coordinate planning activities with other functions and stakeholders 
  • Support the equitable assignment of Salesforce quotas between business units and ensure quotas are optimally allocated to all sales channels and resources
  • Work to ensure all sales organization objectives are assigned in a timely fashion
  • Proactively identify opportunities for sales process improvement
  • Work to inspect sales process quality and prioritize opportunities for improvement
  • Assist sales management in understanding process bottlenecks and inconsistencies
  • Facilitate an organization of continuous process improvement
  • Monitor the accuracy and efficient distribution of sales reports and other intelligence essential to the sales organization
  • Recommend revisions to existing reports, or assist in the development of new reporting tools
  • Implement enabling technologies, including CRM, to field sales teams
  • Monitor the assigned sales organization’s compliance with required standards for maintaining CRM data
  • Work closely with sales management to optimize the effectiveness of the firm’s technology investments
  • Coordinate training delivery to sales, sales management, and sales support personnel
  • Provide input to senior leadership in the development and administration of sales incentive compensation programs
  • Build strong internal-company relationships with other key management personnel
  • Direct and support the consistent implementation of company initiatives
  • Work with Accounting, Finance, and People and aid with sales incentive compensation administration on as-needed basis, or when required to arbitrate or clarify the application of sales compensation program policies and procedures

Qualifications:

  • Excellent interpersonal communication skills, written and oral
  • Strong analytical skills in interpreting data to recommend actions
  • Expert in MS Excel
  • Expert in sales methodology and the disciplines necessary to drive efficient Sales execution at scale
  • Experienced working with Sales applications
  • Strong time management skills and attention to detail – is proactive and achieves deadlines

Must Have:

  • 8+ years Sales Operations leadership and experience in fast paced Software / SaaS environment
  • Bachelor’s degree, MBA a plus