Project Manager

Customer Success Boston, Massachusetts


Description

Our award-winning Customer Success team is on the hunt for a Project Management Pro that will help elevate the team’s capability for delivering complex onboardings for our Fortune 500 customer base. Come be a part of the hottest tech story in San Diego! Five straight years of 100% growth has us sitting at over450 employees and a product that continues to dominate the enterprise SaaS and sales enablement space.

Responsibilities:  

  • Create project plans for onboarding of new clients that take a project through the three primary stages of implementation starting with design, moving to a development phase, and through delivery to launch
  • Coordinate with internal and external stakeholders to get sign offs on project plans, scope and delivery timelines
  • Break projects into workstreams, phases and sprints using a modified agile approach
  • Work closely with internal and external clients to communicate updates and keep deliverables on track
  • Manage the resource and capacity plan for in-process projects
  • Drive projects to completion and close-out within a defined schedule while adhering to scope, timelines and level of effort estimates

 Qualifications: 

  • Minimum of 3-5 years relevant work experience with a track record of managing large scale projects.
  • Exceptional organizational and time-management skills
  • Excellent communication skills, both verbally and in wringing with the ability to make complex and technical concepts easy to understand
  • Ability to work in a collaborative, team environment and work cross functionally across all departments
  • Ability to self-motivate and work independently, while being organized, efficient and process oriented
  • Experience with agile software development and project management workflows
  • Experience with Mavenlink, Atlassian products, PowerPoint and Excel
  • ScrumMaster or PMP certification is a plus but not required
  • Desire to work in a fast-paced, dynamic environment
  • BA/BS Degree preferred